feat: add IM admin P2 configuration modules

2026-08-22 00:36:38 +08:00
parent 5c3f6ae58d
commit d53b0c1b62
49 changed files with 3574 additions and 10 deletions
@@ -1,6 +1,6 @@
 # IM 未实现增强项

-> 更新时间：2026-08-21
+> 更新时间：2026-08-22
 > 范围：HotGo IM 后台、IM 服务端配合项、客户端动态配置来源

 本文用于记录当前后台已识别但尚未完成的增强项，作为后续开发排期和验收依据。当前多租户方案为“一个 HotGo 控制库 + 每租户一个独立 IM 业务库”，租户业务表不带 `tenant_id`，后台必须通过登录态解析租户并选择租户库。
@@ -254,15 +254,99 @@

 ## 后续 P2

-1. 工作台模块配置。
-2. 会议。
-3. 日报/月报。
-4. 总经理信箱。
-5. App 版本更新策略。
-6. 青少年模式。
-7. 反诈与内容审核策略。
-8. 举报/反馈原因配置、SLA、合并、导出。
-9. 实名审核策略配置。
+### P2-1 工作台模块配置
+
+状态：已完成基础后台闭环。
+
+已实现：
+
+1. 租户工作台模块列表、搜索。
+2. 模块新增、编辑、启用/禁用。
+3. 模块排序接口和后台入口。
+4. 默认初始化组织架构、会议通知、日报、月报、总经理信箱五个入口。
+5. 路由选项对齐 IM 服务端当前白名单，避免配置后客户端接口丢弃。
+6. 工作台配置变更写入 IM 后台审计。
+
+待 IM 服务端/客户端配合确认：
+
+1. `GET /v1/im/workbench` 当前读取 `im_workbench_apps` 已具备，需在实际环境确认租户库连接与后台修改后的缓存刷新策略。
+2. 用户或角色级工作台权限表 `im_workbench_user_apps` 尚未接入后台，当前只覆盖租户级模块配置。
+3. 未读角标实时事件 `workbench.badge.updated` 的聚合和增量推送仍由 IM 服务端承接。
+4. 新增自定义入口若超出当前五个路由，需要先扩展 IM 服务端路由白名单和客户端页面。
+
+### P2-2 App 版本更新策略
+
+状态：已完成基础后台闭环。
+
+已实现：
+
+1. 租户级客户端版本策略列表、搜索。
+2. 按 `platform + channel` 配置最新版本、最低支持版本、更新类型、商店地址、安装包地址、校验值和再次提醒时间。
+3. 默认初始化 iOS/Android stable 策略。
+4. 配置变更写入 IM 后台审计。
+
+待 IM 服务端/客户端配合确认：
+
+1. `GET /v1/im/config/app-version` 已有 IM 服务端读取链路，需确认实际环境租户库数据和客户端版本比较规则。
+2. 灰度比例、分渠道灰度名单、强更弹窗样式尚未建模。
+
+### P2-3 举报原因配置
+
+状态：已完成基础后台闭环。
+
+已实现：
+
+1. 按用户、群组、消息三类对象配置举报原因。
+2. 支持原因新增、编辑、禁用、排序、是否要求描述、是否允许上传证据。
+3. 默认初始化诈骗、骚扰、垃圾广告、违法违规等基础原因。
+4. 配置变更写入 IM 后台审计。
+
+待实现/配合：
+
+1. 举报工单 SLA、合并策略、批量导出仍未实现。
+2. 举报工单处置结果与客户端通知联动仍由后续工单模块增强。
+
+### P2-4 总经理信箱配置
+
+状态：已完成基础后台闭环。
+
+已实现：
+
+1. 租户级总经理信箱启用/禁用。
+2. 匿名提交开关。
+3. 必填字段、最大字数、附件策略配置。
+4. 告知标题和告知内容配置，更新时同步刷新 `notice_updated_at`。
+5. 配置变更写入 IM 后台审计。
+
+待实现/配合：
+
+1. 信箱提交列表、处理状态、回复闭环尚未实现。
+2. 受理人/部门、SLA、匿名身份展示范围尚未建模。
+
+### P2-5 意见反馈配置
+
+状态：已完成基础后台闭环。
+
+已实现：
+
+1. 租户级意见反馈分类配置。
+2. 最大字数、附件策略、联系方式开关、诊断信息提示配置。
+3. 配置变更写入 IM 后台审计。
+
+待实现/配合：
+
+1. 反馈提交列表、合并、回复、导出尚未实现。
+2. 客户端分类文案如需多语言，需要扩展分类结构。
+
+### P2 待实现
+
+1. 会议。
+2. 日报/月报。
+3. 总经理信箱提交处理闭环。
+4. 青少年模式。
+5. 反诈与内容审核策略。
+6. 举报/反馈 SLA、合并、导出。
+7. 实名审核策略配置。

 ## 验收提示

@@ -0,0 +1,32 @@
+package imabusereason
+
+import (
+	"hotgo/internal/model/input/form"
+	"hotgo/internal/model/input/sysin"
+
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+type ListReq struct {
+	g.Meta `path:"/imAbuseReason/list" method:"get" tags:"IM举报原因" summary:"获取IM举报原因列表"`
+	sysin.ImAbuseReasonListInp
+}
+
+type ListRes struct {
+	form.PageRes
+	List []*sysin.ImAbuseReasonModel `json:"list" dc:"数据列表"`
+}
+
+type EditReq struct {
+	g.Meta `path:"/imAbuseReason/edit" method:"post" tags:"IM举报原因" summary:"新增/编辑IM举报原因"`
+	sysin.ImAbuseReasonEditInp
+}
+
+type EditRes struct{}
+
+type DeleteReq struct {
+	g.Meta `path:"/imAbuseReason/delete" method:"post" tags:"IM举报原因" summary:"禁用IM举报原因"`
+	sysin.ImAbuseReasonDeleteInp
+}
+
+type DeleteRes struct{}
@@ -0,0 +1,25 @@
+package imapprelease
+
+import (
+	"hotgo/internal/model/input/form"
+	"hotgo/internal/model/input/sysin"
+
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+type ListReq struct {
+	g.Meta `path:"/imAppRelease/list" method:"get" tags:"IM版本更新" summary:"获取IM客户端版本策略列表"`
+	sysin.ImAppReleaseListInp
+}
+
+type ListRes struct {
+	form.PageRes
+	List []*sysin.ImAppReleaseModel `json:"list" dc:"数据列表"`
+}
+
+type EditReq struct {
+	g.Meta `path:"/imAppRelease/edit" method:"post" tags:"IM版本更新" summary:"新增/编辑IM客户端版本策略"`
+	sysin.ImAppReleaseEditInp
+}
+
+type EditRes struct{}
@@ -0,0 +1,23 @@
+package imfeedbackconfig
+
+import (
+	"hotgo/internal/model/input/sysin"
+
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+type GetReq struct {
+	g.Meta `path:"/imFeedbackConfig/get" method:"get" tags:"IM意见反馈配置" summary:"获取IM意见反馈配置"`
+	sysin.ImFeedbackConfigGetInp
+}
+
+type GetRes struct {
+	*sysin.ImFeedbackConfigModel
+}
+
+type UpdateReq struct {
+	g.Meta `path:"/imFeedbackConfig/update" method:"post" tags:"IM意见反馈配置" summary:"更新IM意见反馈配置"`
+	sysin.ImFeedbackConfigUpdateInp
+}
+
+type UpdateRes struct{}
@@ -0,0 +1,23 @@
+package immailboxconfig
+
+import (
+	"hotgo/internal/model/input/sysin"
+
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+type GetReq struct {
+	g.Meta `path:"/imMailboxConfig/get" method:"get" tags:"IM总经理信箱配置" summary:"获取IM总经理信箱配置"`
+	sysin.ImMailboxConfigGetInp
+}
+
+type GetRes struct {
+	*sysin.ImMailboxConfigModel
+}
+
+type UpdateReq struct {
+	g.Meta `path:"/imMailboxConfig/update" method:"post" tags:"IM总经理信箱配置" summary:"更新IM总经理信箱配置"`
+	sysin.ImMailboxConfigUpdateInp
+}
+
+type UpdateRes struct{}
@@ -0,0 +1,39 @@
+package imworkbench
+
+import (
+	"hotgo/internal/model/input/form"
+	"hotgo/internal/model/input/sysin"
+
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+type ListReq struct {
+	g.Meta `path:"/imWorkbench/list" method:"get" tags:"IM工作台" summary:"获取IM工作台模块列表"`
+	sysin.ImWorkbenchAppListInp
+}
+
+type ListRes struct {
+	form.PageRes
+	List []*sysin.ImWorkbenchAppModel `json:"list" dc:"数据列表"`
+}
+
+type EditReq struct {
+	g.Meta `path:"/imWorkbench/edit" method:"post" tags:"IM工作台" summary:"新增/编辑IM工作台模块"`
+	sysin.ImWorkbenchAppEditInp
+}
+
+type EditRes struct{}
+
+type DeleteReq struct {
+	g.Meta `path:"/imWorkbench/delete" method:"post" tags:"IM工作台" summary:"禁用IM工作台模块"`
+	sysin.ImWorkbenchAppDeleteInp
+}
+
+type DeleteRes struct{}
+
+type ReorderReq struct {
+	g.Meta `path:"/imWorkbench/reorder" method:"post" tags:"IM工作台" summary:"调整IM工作台模块排序"`
+	sysin.ImWorkbenchAppReorderInp
+}
+
+type ReorderRes struct{}
@@ -0,0 +1,52 @@
+package consts
+
+import (
+	"hotgo/internal/library/dict"
+	"hotgo/internal/model"
+)
+
+func init() {
+	dict.RegisterEnums("ImAppPlatformOptions", "IM客户端平台选项", ImAppPlatformOptions)
+	dict.RegisterEnums("ImAppUpdateTypeOptions", "IM客户端更新类型选项", ImAppUpdateTypeOptions)
+	dict.RegisterEnums("ImAbuseTargetTypeOptions", "IM举报对象类型选项", ImAbuseTargetTypeOptions)
+	dict.RegisterEnums("ImAbuseReasonEnabledOptions", "IM举报原因启用状态", ImAbuseReasonEnabledOptions)
+}
+
+const (
+	ImAppPlatformIos     = "ios"
+	ImAppPlatformAndroid = "android"
+)
+
+const (
+	ImAppUpdateTypeNone        = "none"
+	ImAppUpdateTypeRecommended = "recommended"
+	ImAppUpdateTypeForce       = "force"
+)
+
+const (
+	ImAbuseTargetTypeUser    = "user"
+	ImAbuseTargetTypeGroup   = "group"
+	ImAbuseTargetTypeMessage = "message"
+)
+
+var ImAppPlatformOptions = []*model.Option{
+	dict.GenPrimaryOption(ImAppPlatformIos, "iOS"),
+	dict.GenSuccessOption(ImAppPlatformAndroid, "Android"),
+}
+
+var ImAppUpdateTypeOptions = []*model.Option{
+	dict.GenDefaultOption(ImAppUpdateTypeNone, "无需更新"),
+	dict.GenWarningOption(ImAppUpdateTypeRecommended, "建议更新"),
+	dict.GenErrorOption(ImAppUpdateTypeForce, "强制更新"),
+}
+
+var ImAbuseTargetTypeOptions = []*model.Option{
+	dict.GenPrimaryOption(ImAbuseTargetTypeUser, "用户"),
+	dict.GenSuccessOption(ImAbuseTargetTypeGroup, "群组"),
+	dict.GenWarningOption(ImAbuseTargetTypeMessage, "消息"),
+}
+
+var ImAbuseReasonEnabledOptions = []*model.Option{
+	dict.GenWarningOption(0, "禁用"),
+	dict.GenSuccessOption(1, "启用"),
+}
@@ -0,0 +1,50 @@
+package consts
+
+import (
+	"hotgo/internal/library/dict"
+	"hotgo/internal/model"
+)
+
+func init() {
+	dict.RegisterEnums("ImWorkbenchAppEnabledOptions", "IM工作台模块启用状态", ImWorkbenchAppEnabledOptions)
+	dict.RegisterEnums("ImWorkbenchPermissionOptions", "IM工作台模块权限策略", ImWorkbenchPermissionOptions)
+	dict.RegisterEnums("ImWorkbenchRouteOptions", "IM工作台模块路由选项", ImWorkbenchRouteOptions)
+}
+
+const (
+	ImWorkbenchAppDisabled = 0
+	ImWorkbenchAppEnabled  = 1
+)
+
+const (
+	ImWorkbenchPermissionEnabled      = "enabled"
+	ImWorkbenchPermissionRoleRequired = "role_required"
+	ImWorkbenchPermissionDisabled     = "disabled"
+)
+
+const (
+	ImWorkbenchRouteOrganization     = "/organization"
+	ImWorkbenchRouteMeetings         = "/meetings"
+	ImWorkbenchRouteDailyReports     = "/reports/daily"
+	ImWorkbenchRouteMonthlyReports   = "/reports/monthly"
+	ImWorkbenchRouteExecutiveMailbox = "/executive-mailbox"
+)
+
+var ImWorkbenchAppEnabledOptions = []*model.Option{
+	dict.GenWarningOption(ImWorkbenchAppDisabled, "禁用"),
+	dict.GenSuccessOption(ImWorkbenchAppEnabled, "启用"),
+}
+
+var ImWorkbenchPermissionOptions = []*model.Option{
+	dict.GenSuccessOption(ImWorkbenchPermissionEnabled, "全部可见"),
+	dict.GenPrimaryOption(ImWorkbenchPermissionRoleRequired, "按角色权限"),
+	dict.GenWarningOption(ImWorkbenchPermissionDisabled, "不可见"),
+}
+
+var ImWorkbenchRouteOptions = []*model.Option{
+	dict.GenPrimaryOption(ImWorkbenchRouteOrganization, "组织架构"),
+	dict.GenPrimaryOption(ImWorkbenchRouteMeetings, "会议通知"),
+	dict.GenPrimaryOption(ImWorkbenchRouteDailyReports, "日报"),
+	dict.GenPrimaryOption(ImWorkbenchRouteMonthlyReports, "月报"),
+	dict.GenPrimaryOption(ImWorkbenchRouteExecutiveMailbox, "总经理信箱"),
+}
@@ -0,0 +1,36 @@
+package sys
+
+import (
+	"context"
+	"hotgo/api/admin/imabusereason"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+)
+
+var ImAbuseReason = cImAbuseReason{}
+
+type cImAbuseReason struct{}
+
+func (c *cImAbuseReason) List(ctx context.Context, req *imabusereason.ListReq) (res *imabusereason.ListRes, err error) {
+	list, totalCount, err := service.SysImAbuseReason().List(ctx, &req.ImAbuseReasonListInp)
+	if err != nil {
+		return
+	}
+	if list == nil {
+		list = []*sysin.ImAbuseReasonModel{}
+	}
+	res = new(imabusereason.ListRes)
+	res.List = list
+	res.PageRes.Pack(req, totalCount)
+	return
+}
+
+func (c *cImAbuseReason) Edit(ctx context.Context, req *imabusereason.EditReq) (res *imabusereason.EditRes, err error) {
+	err = service.SysImAbuseReason().Edit(ctx, &req.ImAbuseReasonEditInp)
+	return
+}
+
+func (c *cImAbuseReason) Delete(ctx context.Context, req *imabusereason.DeleteReq) (res *imabusereason.DeleteRes, err error) {
+	err = service.SysImAbuseReason().Delete(ctx, &req.ImAbuseReasonDeleteInp)
+	return
+}
@@ -0,0 +1,31 @@
+package sys
+
+import (
+	"context"
+	"hotgo/api/admin/imapprelease"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+)
+
+var ImAppRelease = cImAppRelease{}
+
+type cImAppRelease struct{}
+
+func (c *cImAppRelease) List(ctx context.Context, req *imapprelease.ListReq) (res *imapprelease.ListRes, err error) {
+	list, totalCount, err := service.SysImAppRelease().List(ctx, &req.ImAppReleaseListInp)
+	if err != nil {
+		return
+	}
+	if list == nil {
+		list = []*sysin.ImAppReleaseModel{}
+	}
+	res = new(imapprelease.ListRes)
+	res.List = list
+	res.PageRes.Pack(req, totalCount)
+	return
+}
+
+func (c *cImAppRelease) Edit(ctx context.Context, req *imapprelease.EditReq) (res *imapprelease.EditRes, err error) {
+	err = service.SysImAppRelease().Edit(ctx, &req.ImAppReleaseEditInp)
+	return
+}
@@ -0,0 +1,25 @@
+package sys
+
+import (
+	"context"
+	"hotgo/api/admin/imfeedbackconfig"
+	"hotgo/internal/service"
+)
+
+var ImFeedbackConfig = cImFeedbackConfig{}
+
+type cImFeedbackConfig struct{}
+
+func (c *cImFeedbackConfig) Get(ctx context.Context, req *imfeedbackconfig.GetReq) (res *imfeedbackconfig.GetRes, err error) {
+	data, err := service.SysImFeedbackConfig().Get(ctx, &req.ImFeedbackConfigGetInp)
+	if err != nil {
+		return
+	}
+	res = &imfeedbackconfig.GetRes{ImFeedbackConfigModel: data}
+	return
+}
+
+func (c *cImFeedbackConfig) Update(ctx context.Context, req *imfeedbackconfig.UpdateReq) (res *imfeedbackconfig.UpdateRes, err error) {
+	err = service.SysImFeedbackConfig().Update(ctx, &req.ImFeedbackConfigUpdateInp)
+	return
+}
@@ -0,0 +1,25 @@
+package sys
+
+import (
+	"context"
+	"hotgo/api/admin/immailboxconfig"
+	"hotgo/internal/service"
+)
+
+var ImMailboxConfig = cImMailboxConfig{}
+
+type cImMailboxConfig struct{}
+
+func (c *cImMailboxConfig) Get(ctx context.Context, req *immailboxconfig.GetReq) (res *immailboxconfig.GetRes, err error) {
+	data, err := service.SysImMailboxConfig().Get(ctx, &req.ImMailboxConfigGetInp)
+	if err != nil {
+		return
+	}
+	res = &immailboxconfig.GetRes{ImMailboxConfigModel: data}
+	return
+}
+
+func (c *cImMailboxConfig) Update(ctx context.Context, req *immailboxconfig.UpdateReq) (res *immailboxconfig.UpdateRes, err error) {
+	err = service.SysImMailboxConfig().Update(ctx, &req.ImMailboxConfigUpdateInp)
+	return
+}
@@ -0,0 +1,41 @@
+package sys
+
+import (
+	"context"
+	"hotgo/api/admin/imworkbench"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+)
+
+var ImWorkbench = cImWorkbench{}
+
+type cImWorkbench struct{}
+
+func (c *cImWorkbench) List(ctx context.Context, req *imworkbench.ListReq) (res *imworkbench.ListRes, err error) {
+	list, totalCount, err := service.SysImWorkbench().List(ctx, &req.ImWorkbenchAppListInp)
+	if err != nil {
+		return
+	}
+	if list == nil {
+		list = []*sysin.ImWorkbenchAppModel{}
+	}
+	res = new(imworkbench.ListRes)
+	res.List = list
+	res.PageRes.Pack(req, totalCount)
+	return
+}
+
+func (c *cImWorkbench) Edit(ctx context.Context, req *imworkbench.EditReq) (res *imworkbench.EditRes, err error) {
+	err = service.SysImWorkbench().Edit(ctx, &req.ImWorkbenchAppEditInp)
+	return
+}
+
+func (c *cImWorkbench) Delete(ctx context.Context, req *imworkbench.DeleteReq) (res *imworkbench.DeleteRes, err error) {
+	err = service.SysImWorkbench().Delete(ctx, &req.ImWorkbenchAppDeleteInp)
+	return
+}
+
+func (c *cImWorkbench) Reorder(ctx context.Context, req *imworkbench.ReorderReq) (res *imworkbench.ReorderRes, err error) {
+	err = service.SysImWorkbench().Reorder(ctx, &req.ImWorkbenchAppReorderInp)
+	return
+}
@@ -0,0 +1,166 @@
+package sys
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+
+	"github.com/gogf/gf/v2/database/gdb"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/frame/g"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+const imAbuseReasonsTable = "im_abuse_reasons"
+
+type sSysImAbuseReason struct{}
+
+func NewSysImAbuseReason() *sSysImAbuseReason { return &sSysImAbuseReason{} }
+
+func init() {
+	service.RegisterSysImAbuseReason(NewSysImAbuseReason())
+}
+
+func (s *sSysImAbuseReason) List(ctx context.Context, in *sysin.ImAbuseReasonListInp) (list []*sysin.ImAbuseReasonModel, totalCount int, err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaults(ctx, db); err != nil {
+		return
+	}
+	mod := s.model(ctx, db)
+	if in.TargetType != "" {
+		mod = mod.Where("target_type", in.TargetType)
+	}
+	if in.ReasonCode != "" {
+		mod = mod.WhereLike("reason_code", "%"+in.ReasonCode+"%")
+	}
+	if in.Enabled != nil {
+		mod = mod.Where("enabled", *in.Enabled)
+	}
+	mod = mod.Page(in.Page, in.PerPage).OrderAsc("target_type").OrderAsc("sort_order").OrderAsc("id")
+	if err = mod.ScanAndCount(&list, &totalCount, false); err != nil {
+		err = gerror.Wrap(err, "获取IM举报原因失败，请稍后重试！")
+		return
+	}
+	for _, item := range list {
+		item.TenantId = tenant.Id
+		item.TenantName = tenant.Name
+	}
+	return
+}
+
+func (s *sSysImAbuseReason) Edit(ctx context.Context, in *sysin.ImAbuseReasonEditInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaults(ctx, db); err != nil {
+		return
+	}
+	data := g.Map{
+		"target_type":          in.TargetType,
+		"reason_code":          in.ReasonCode,
+		"label":                in.Label,
+		"requires_description": in.RequiresDescription,
+		"allows_evidence":      in.AllowsEvidence,
+		"sort_order":           in.SortOrder,
+		"enabled":              in.Enabled,
+		"updated_at":           gtime.Now(),
+	}
+	action := "im_abuse_reason_create"
+	targetId := in.Id
+	if in.Id > 0 {
+		if _, err = db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).WherePri(in.Id).Data(data).Update(); err != nil {
+			return gerror.Wrap(err, "更新IM举报原因失败，请稍后重试！")
+		}
+		action = "im_abuse_reason_update"
+	} else {
+		data["created_at"] = gtime.Now()
+		if _, err = db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).Data(data).Insert(); err != nil {
+			return gerror.Wrap(err, "新增IM举报原因失败，请稍后重试！")
+		}
+		idValue, err := db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).Fields("id").
+			Where("target_type", in.TargetType).Where("reason_code", in.ReasonCode).Value()
+		if err != nil {
+			return gerror.Wrap(err, "获取IM举报原因ID失败，请稍后重试！")
+		}
+		targetId = idValue.Int64()
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, action, "im_abuse_reason", targetId, "success", g.Map{
+		"target_type": in.TargetType, "reason_code": in.ReasonCode, "enabled": in.Enabled,
+	})
+	return nil
+}
+
+func (s *sSysImAbuseReason) Delete(ctx context.Context, in *sysin.ImAbuseReasonDeleteInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if _, err = db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).WherePri(in.Id).
+		Data(g.Map{"enabled": 0, "updated_at": gtime.Now()}).Update(); err != nil {
+		return gerror.Wrap(err, "禁用IM举报原因失败，请稍后重试！")
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, "im_abuse_reason_disable", "im_abuse_reason", in.Id, "success", nil)
+	return nil
+}
+
+func (s *sSysImAbuseReason) model(ctx context.Context, db gdb.DB) *gdb.Model {
+	return db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).Fields(
+		"id",
+		"target_type",
+		"reason_code",
+		"label",
+		"requires_description",
+		"allows_evidence",
+		"sort_order",
+		"enabled",
+		"created_at",
+		"updated_at",
+	)
+}
+
+func (s *sSysImAbuseReason) ensureDefaults(ctx context.Context, db gdb.DB) (err error) {
+	defaults := []g.Map{
+		{"target_type": consts.ImAbuseTargetTypeUser, "reason_code": "fraud", "label": "诈骗欺诈", "requires_description": 0, "allows_evidence": 1, "sort_order": 10},
+		{"target_type": consts.ImAbuseTargetTypeUser, "reason_code": "harassment", "label": "骚扰辱骂", "requires_description": 0, "allows_evidence": 1, "sort_order": 20},
+		{"target_type": consts.ImAbuseTargetTypeUser, "reason_code": "illegal", "label": "违法违规", "requires_description": 1, "allows_evidence": 1, "sort_order": 30},
+		{"target_type": consts.ImAbuseTargetTypeGroup, "reason_code": "fraud", "label": "诈骗欺诈", "requires_description": 0, "allows_evidence": 1, "sort_order": 10},
+		{"target_type": consts.ImAbuseTargetTypeGroup, "reason_code": "spam", "label": "垃圾广告", "requires_description": 0, "allows_evidence": 1, "sort_order": 20},
+		{"target_type": consts.ImAbuseTargetTypeGroup, "reason_code": "illegal", "label": "违法违规", "requires_description": 1, "allows_evidence": 1, "sort_order": 30},
+		{"target_type": consts.ImAbuseTargetTypeMessage, "reason_code": "fraud", "label": "诈骗欺诈", "requires_description": 0, "allows_evidence": 1, "sort_order": 10},
+		{"target_type": consts.ImAbuseTargetTypeMessage, "reason_code": "spam", "label": "垃圾广告", "requires_description": 0, "allows_evidence": 1, "sort_order": 20},
+		{"target_type": consts.ImAbuseTargetTypeMessage, "reason_code": "harassment", "label": "骚扰辱骂", "requires_description": 0, "allows_evidence": 1, "sort_order": 30},
+		{"target_type": consts.ImAbuseTargetTypeMessage, "reason_code": "illegal", "label": "违法违规", "requires_description": 1, "allows_evidence": 1, "sort_order": 40},
+	}
+	now := gtime.Now()
+	for _, item := range defaults {
+		var count int
+		if count, err = db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).
+			Where("target_type", item["target_type"]).Where("reason_code", item["reason_code"]).Count(); err != nil {
+			return gerror.Wrap(err, "检查IM举报默认原因失败，请稍后重试！")
+		}
+		if count > 0 {
+			continue
+		}
+		item["enabled"] = 1
+		item["created_at"] = now
+		item["updated_at"] = now
+		if _, err = db.Model(imAbuseReasonsTable).Safe().Ctx(ctx).Data(item).Insert(); err != nil {
+			return gerror.Wrap(err, "初始化IM举报默认原因失败，请稍后重试！")
+		}
+	}
+	return nil
+}
@@ -0,0 +1,150 @@
+package sys
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+
+	"github.com/gogf/gf/v2/database/gdb"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/frame/g"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+const imAppReleasesTable = "im_app_releases"
+
+type sSysImAppRelease struct{}
+
+func NewSysImAppRelease() *sSysImAppRelease { return &sSysImAppRelease{} }
+
+func init() {
+	service.RegisterSysImAppRelease(NewSysImAppRelease())
+}
+
+func (s *sSysImAppRelease) List(ctx context.Context, in *sysin.ImAppReleaseListInp) (list []*sysin.ImAppReleaseModel, totalCount int, err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaults(ctx, db); err != nil {
+		return
+	}
+	mod := s.model(ctx, db)
+	if in.Platform != "" {
+		mod = mod.Where("platform", in.Platform)
+	}
+	if in.Channel != "" {
+		mod = mod.WhereLike("channel", "%"+in.Channel+"%")
+	}
+	mod = mod.Page(in.Page, in.PerPage).OrderAsc("platform").OrderAsc("channel")
+	if err = mod.ScanAndCount(&list, &totalCount, false); err != nil {
+		err = gerror.Wrap(err, "获取IM客户端版本策略失败，请稍后重试！")
+		return
+	}
+	for _, item := range list {
+		item.TenantId = tenant.Id
+		item.TenantName = tenant.Name
+	}
+	return
+}
+
+func (s *sSysImAppRelease) Edit(ctx context.Context, in *sysin.ImAppReleaseEditInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaults(ctx, db); err != nil {
+		return
+	}
+	data := g.Map{
+		"platform":              in.Platform,
+		"channel":               in.Channel,
+		"latest_version":        in.LatestVersion,
+		"min_supported_version": in.MinSupportedVersion,
+		"update_type":           in.UpdateType,
+		"release_notes":         in.ReleaseNotes,
+		"store_url":             in.StoreUrl,
+		"package_url":           in.PackageUrl,
+		"checksum":              in.Checksum,
+		"remind_after_seconds":  in.RemindAfterSeconds,
+		"published_at":          gtime.Now(),
+		"updated_at":            gtime.Now(),
+	}
+	action := "im_app_release_create"
+	targetId := in.Id
+	if in.Id > 0 {
+		if _, err = db.Model(imAppReleasesTable).Safe().Ctx(ctx).WherePri(in.Id).Data(data).Update(); err != nil {
+			return gerror.Wrap(err, "更新IM客户端版本策略失败，请稍后重试！")
+		}
+		action = "im_app_release_update"
+	} else {
+		data["created_at"] = gtime.Now()
+		if _, err = db.Model(imAppReleasesTable).Safe().Ctx(ctx).Data(data).Insert(); err != nil {
+			return gerror.Wrap(err, "新增IM客户端版本策略失败，请稍后重试！")
+		}
+		idValue, err := db.Model(imAppReleasesTable).Safe().Ctx(ctx).Fields("id").
+			Where("platform", in.Platform).Where("channel", in.Channel).Value()
+		if err != nil {
+			return gerror.Wrap(err, "获取IM客户端版本策略ID失败，请稍后重试！")
+		}
+		targetId = idValue.Int64()
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, action, "im_app_release", targetId, "success", g.Map{
+		"platform": in.Platform, "channel": in.Channel, "update_type": in.UpdateType,
+	})
+	return nil
+}
+
+func (s *sSysImAppRelease) model(ctx context.Context, db gdb.DB) *gdb.Model {
+	return db.Model(imAppReleasesTable).Safe().Ctx(ctx).Fields(
+		"id",
+		"platform",
+		"channel",
+		"latest_version",
+		"min_supported_version",
+		"update_type",
+		"release_notes",
+		"store_url",
+		"package_url",
+		"checksum",
+		"remind_after_seconds",
+		"published_at",
+		"created_at",
+		"updated_at",
+	)
+}
+
+func (s *sSysImAppRelease) ensureDefaults(ctx context.Context, db gdb.DB) (err error) {
+	defaults := []g.Map{
+		{"platform": consts.ImAppPlatformIos, "channel": "stable", "latest_version": "1.0.0", "min_supported_version": "1.0.0", "update_type": consts.ImAppUpdateTypeNone, "release_notes": "当前已是最新版本。", "remind_after_seconds": 0},
+		{"platform": consts.ImAppPlatformAndroid, "channel": "stable", "latest_version": "1.0.0", "min_supported_version": "1.0.0", "update_type": consts.ImAppUpdateTypeNone, "release_notes": "当前已是最新版本。", "remind_after_seconds": 0},
+	}
+	now := gtime.Now()
+	for _, item := range defaults {
+		var count int
+		if count, err = db.Model(imAppReleasesTable).Safe().Ctx(ctx).
+			Where("platform", item["platform"]).Where("channel", item["channel"]).Count(); err != nil {
+			return gerror.Wrap(err, "检查IM客户端默认版本策略失败，请稍后重试！")
+		}
+		if count > 0 {
+			continue
+		}
+		item["store_url"] = ""
+		item["package_url"] = ""
+		item["checksum"] = ""
+		item["published_at"] = now
+		item["created_at"] = now
+		item["updated_at"] = now
+		if _, err = db.Model(imAppReleasesTable).Safe().Ctx(ctx).Data(item).Insert(); err != nil {
+			return gerror.Wrap(err, "初始化IM客户端默认版本策略失败，请稍后重试！")
+		}
+	}
+	return nil
+}
@@ -0,0 +1,112 @@
+package sys
+
+import (
+	"context"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+
+	"github.com/gogf/gf/v2/database/gdb"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/frame/g"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+const imFeedbackConfigTable = "im_feedback_config"
+
+type sSysImFeedbackConfig struct{}
+
+func NewSysImFeedbackConfig() *sSysImFeedbackConfig { return &sSysImFeedbackConfig{} }
+
+func init() {
+	service.RegisterSysImFeedbackConfig(NewSysImFeedbackConfig())
+}
+
+func (s *sSysImFeedbackConfig) Get(ctx context.Context, in *sysin.ImFeedbackConfigGetInp) (res *sysin.ImFeedbackConfigModel, err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return nil, err
+	}
+	if err = s.ensureDefault(ctx, db); err != nil {
+		return nil, err
+	}
+	if err = s.model(ctx, db).OrderAsc("id").Limit(1).Scan(&res); err != nil {
+		return nil, gerror.Wrap(err, "获取IM意见反馈配置失败，请稍后重试！")
+	}
+	if res != nil {
+		res.TenantId = tenant.Id
+		res.TenantName = tenant.Name
+	}
+	return
+}
+
+func (s *sSysImFeedbackConfig) Update(ctx context.Context, in *sysin.ImFeedbackConfigUpdateInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return err
+	}
+	if err = s.ensureDefault(ctx, db); err != nil {
+		return err
+	}
+	categories := `["bug","suggestion","complaint","other"]`
+	if in.Categories != nil && in.Categories.String() != "" && in.Categories.String() != "null" {
+		categories = in.Categories.String()
+	}
+	attachmentPolicy := `{"max_files":5,"purpose":"feedback"}`
+	if in.AttachmentPolicy != nil && in.AttachmentPolicy.String() != "" && in.AttachmentPolicy.String() != "null" {
+		attachmentPolicy = in.AttachmentPolicy.String()
+	}
+	if _, err = db.Model(imFeedbackConfigTable).Safe().Ctx(ctx).Where("id", 1).Data(g.Map{
+		"categories":         categories,
+		"max_length":         in.MaxLength,
+		"attachment_policy":  attachmentPolicy,
+		"allow_contact":      in.AllowContact,
+		"diagnostics_notice": in.DiagnosticsNotice,
+		"updated_at":         gtime.Now(),
+	}).Update(); err != nil {
+		return gerror.Wrap(err, "更新IM意见反馈配置失败，请稍后重试！")
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, "im_feedback_config_update", "im_feedback_config", 1, "success", g.Map{"allow_contact": in.AllowContact})
+	return nil
+}
+
+func (s *sSysImFeedbackConfig) model(ctx context.Context, db gdb.DB) *gdb.Model {
+	return db.Model(imFeedbackConfigTable).Safe().Ctx(ctx).Fields(
+		"id",
+		"CAST(categories AS CHAR) categories",
+		"max_length",
+		"CAST(attachment_policy AS CHAR) attachment_policy",
+		"allow_contact",
+		"diagnostics_notice",
+		"updated_at",
+	)
+}
+
+func (s *sSysImFeedbackConfig) ensureDefault(ctx context.Context, db gdb.DB) (err error) {
+	var count int
+	if count, err = db.Model(imFeedbackConfigTable).Safe().Ctx(ctx).Where("id", 1).Count(); err != nil {
+		return gerror.Wrap(err, "检查IM意见反馈默认配置失败，请稍后重试！")
+	}
+	if count > 0 {
+		return nil
+	}
+	_, err = db.Model(imFeedbackConfigTable).Safe().Ctx(ctx).Data(g.Map{
+		"id":                 1,
+		"categories":         `["bug","suggestion","complaint","other"]`,
+		"max_length":         1000,
+		"attachment_policy":  `{"max_files":5,"purpose":"feedback"}`,
+		"allow_contact":      1,
+		"diagnostics_notice": "仅在你同意时上传脱敏诊断信息。",
+		"created_at":         gtime.Now(),
+		"updated_at":         gtime.Now(),
+	}).Insert()
+	if err != nil {
+		return gerror.Wrap(err, "初始化IM意见反馈默认配置失败，请稍后重试！")
+	}
+	return nil
+}
@@ -0,0 +1,121 @@
+package sys
+
+import (
+	"context"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+
+	"github.com/gogf/gf/v2/database/gdb"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/frame/g"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+const imMailboxConfigTable = "im_mailbox_config"
+
+type sSysImMailboxConfig struct{}
+
+func NewSysImMailboxConfig() *sSysImMailboxConfig { return &sSysImMailboxConfig{} }
+
+func init() {
+	service.RegisterSysImMailboxConfig(NewSysImMailboxConfig())
+}
+
+func (s *sSysImMailboxConfig) Get(ctx context.Context, in *sysin.ImMailboxConfigGetInp) (res *sysin.ImMailboxConfigModel, err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return nil, err
+	}
+	if err = s.ensureDefault(ctx, db); err != nil {
+		return nil, err
+	}
+	if err = s.model(ctx, db).Where("id", 1).Scan(&res); err != nil {
+		return nil, gerror.Wrap(err, "获取IM总经理信箱配置失败，请稍后重试！")
+	}
+	if res != nil {
+		res.TenantId = tenant.Id
+		res.TenantName = tenant.Name
+	}
+	return
+}
+
+func (s *sSysImMailboxConfig) Update(ctx context.Context, in *sysin.ImMailboxConfigUpdateInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return err
+	}
+	if err = s.ensureDefault(ctx, db); err != nil {
+		return err
+	}
+	requiredFields := `["subject","content"]`
+	if in.RequiredFields != nil && in.RequiredFields.String() != "" && in.RequiredFields.String() != "null" {
+		requiredFields = in.RequiredFields.String()
+	}
+	attachmentPolicy := `{"max_files":5,"purpose":"executive_mailbox"}`
+	if in.AttachmentPolicy != nil && in.AttachmentPolicy.String() != "" && in.AttachmentPolicy.String() != "null" {
+		attachmentPolicy = in.AttachmentPolicy.String()
+	}
+	if _, err = db.Model(imMailboxConfigTable).Safe().Ctx(ctx).Where("id", 1).Data(g.Map{
+		"enabled":           in.Enabled,
+		"allow_anonymous":   in.AllowAnonymous,
+		"required_fields":   requiredFields,
+		"max_length":        in.MaxLength,
+		"attachment_policy": attachmentPolicy,
+		"notice_title":      in.NoticeTitle,
+		"notice_content":    in.NoticeContent,
+		"notice_updated_at": gtime.Now(),
+		"updated_at":        gtime.Now(),
+	}).Update(); err != nil {
+		return gerror.Wrap(err, "更新IM总经理信箱配置失败，请稍后重试！")
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, "im_mailbox_config_update", "im_mailbox_config", 1, "success", g.Map{"enabled": in.Enabled})
+	return nil
+}
+
+func (s *sSysImMailboxConfig) model(ctx context.Context, db gdb.DB) *gdb.Model {
+	return db.Model(imMailboxConfigTable).Safe().Ctx(ctx).Fields(
+		"id",
+		"enabled",
+		"allow_anonymous",
+		"CAST(required_fields AS CHAR) required_fields",
+		"max_length",
+		"CAST(attachment_policy AS CHAR) attachment_policy",
+		"notice_title",
+		"notice_content",
+		"notice_updated_at",
+		"updated_at",
+	)
+}
+
+func (s *sSysImMailboxConfig) ensureDefault(ctx context.Context, db gdb.DB) (err error) {
+	var count int
+	if count, err = db.Model(imMailboxConfigTable).Safe().Ctx(ctx).Where("id", 1).Count(); err != nil {
+		return gerror.Wrap(err, "检查IM总经理信箱默认配置失败，请稍后重试！")
+	}
+	if count > 0 {
+		return nil
+	}
+	_, err = db.Model(imMailboxConfigTable).Safe().Ctx(ctx).Data(g.Map{
+		"id":                1,
+		"enabled":           1,
+		"allow_anonymous":   1,
+		"required_fields":   `["subject","content"]`,
+		"max_length":        5000,
+		"attachment_policy": `{"max_files":5,"purpose":"executive_mailbox"}`,
+		"notice_title":      "总经理信箱",
+		"notice_content":    "请如实填写诉求，匿名提交将按企业政策保护展示身份。",
+		"notice_updated_at": gtime.Now(),
+		"created_at":        gtime.Now(),
+		"updated_at":        gtime.Now(),
+	}).Insert()
+	if err != nil {
+		return gerror.Wrap(err, "初始化IM总经理信箱默认配置失败，请稍后重试！")
+	}
+	return nil
+}
@@ -0,0 +1,194 @@
+package sys
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/model/input/sysin"
+	"hotgo/internal/service"
+
+	"github.com/gogf/gf/v2/database/gdb"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/frame/g"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+const imWorkbenchAppsTable = "im_workbench_apps"
+
+type sSysImWorkbench struct{}
+
+func NewSysImWorkbench() *sSysImWorkbench { return &sSysImWorkbench{} }
+
+func init() {
+	service.RegisterSysImWorkbench(NewSysImWorkbench())
+}
+
+func (s *sSysImWorkbench) List(ctx context.Context, in *sysin.ImWorkbenchAppListInp) (list []*sysin.ImWorkbenchAppModel, totalCount int, err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaultApps(ctx, db); err != nil {
+		return
+	}
+	mod := s.model(ctx, db)
+	if in.Code != "" {
+		mod = mod.WhereLike("code", "%"+in.Code+"%")
+	}
+	if in.Name != "" {
+		mod = mod.WhereLike("name", "%"+in.Name+"%")
+	}
+	if in.Enabled != nil {
+		mod = mod.Where("enabled", *in.Enabled)
+	}
+	mod = mod.Page(in.Page, in.PerPage).OrderAsc("sort_order").OrderAsc("id")
+	if err = mod.ScanAndCount(&list, &totalCount, false); err != nil {
+		err = gerror.Wrap(err, "获取IM工作台模块失败，请稍后重试！")
+		return
+	}
+	for _, item := range list {
+		item.TenantId = tenant.Id
+		item.TenantName = tenant.Name
+	}
+	return
+}
+
+func (s *sSysImWorkbench) Edit(ctx context.Context, in *sysin.ImWorkbenchAppEditInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaultApps(ctx, db); err != nil {
+		return
+	}
+	data := g.Map{
+		"code":         in.Code,
+		"name":         in.Name,
+		"icon_file_id": in.IconFileId,
+		"route":        in.Route,
+		"sort_order":   in.SortOrder,
+		"unread_key":   in.UnreadKey,
+		"enabled":      in.Enabled,
+		"permission":   in.Permission,
+		"updated_at":   gtime.Now(),
+	}
+	action := "im_workbench_app_create"
+	targetId := in.Id
+	if in.Id > 0 {
+		if _, err = db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).WherePri(in.Id).Data(data).Update(); err != nil {
+			return gerror.Wrap(err, "更新IM工作台模块失败，请稍后重试！")
+		}
+		action = "im_workbench_app_update"
+	} else {
+		data["created_at"] = gtime.Now()
+		if _, err = db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Data(data).Insert(); err != nil {
+			return gerror.Wrap(err, "新增IM工作台模块失败，请稍后重试！")
+		}
+		idValue, err := db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Fields("id").Where("code", in.Code).Value()
+		if err != nil {
+			return gerror.Wrap(err, "获取IM工作台模块ID失败，请稍后重试！")
+		}
+		targetId = idValue.Int64()
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, action, "im_workbench_app", targetId, "success", g.Map{
+		"code": in.Code, "route": in.Route, "enabled": in.Enabled, "permission": in.Permission,
+	})
+	return nil
+}
+
+func (s *sSysImWorkbench) Delete(ctx context.Context, in *sysin.ImWorkbenchAppDeleteInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaultApps(ctx, db); err != nil {
+		return
+	}
+	mod := db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx)
+	if in.Id > 0 {
+		mod = mod.WherePri(in.Id)
+	} else {
+		mod = mod.Where("code", in.Code)
+	}
+	if _, err = mod.Data(g.Map{"enabled": consts.ImWorkbenchAppDisabled, "updated_at": gtime.Now()}).Update(); err != nil {
+		return gerror.Wrap(err, "禁用IM工作台模块失败，请稍后重试！")
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, "im_workbench_app_disable", "im_workbench_app", in.Id, "success", g.Map{"code": in.Code})
+	return nil
+}
+
+func (s *sSysImWorkbench) Reorder(ctx context.Context, in *sysin.ImWorkbenchAppReorderInp) (err error) {
+	if err = in.Filter(ctx); err != nil {
+		return
+	}
+	db, tenant, err := resolveImTenantDB(ctx, in.TenantId)
+	if err != nil {
+		return
+	}
+	if err = s.ensureDefaultApps(ctx, db); err != nil {
+		return
+	}
+	if err = db.Transaction(ctx, func(ctx context.Context, tx gdb.TX) error {
+		for _, item := range in.Items {
+			if _, e := tx.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Where("code", item.Code).
+				Data(g.Map{"sort_order": item.SortOrder, "updated_at": gtime.Now()}).Update(); e != nil {
+				return e
+			}
+		}
+		return nil
+	}); err != nil {
+		return gerror.Wrap(err, "调整IM工作台模块排序失败，请稍后重试！")
+	}
+	_ = writeImAdminAudit(ctx, tenant.Id, "im_workbench_app_reorder", "im_workbench_app", 0, "success", g.Map{"count": len(in.Items)})
+	return nil
+}
+
+func (s *sSysImWorkbench) model(ctx context.Context, db gdb.DB) *gdb.Model {
+	return db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Fields(
+		"id",
+		"code",
+		"name",
+		"icon_file_id",
+		"route",
+		"sort_order",
+		"unread_key",
+		"enabled",
+		"permission",
+		"created_at",
+		"updated_at",
+	)
+}
+
+func (s *sSysImWorkbench) ensureDefaultApps(ctx context.Context, db gdb.DB) (err error) {
+	defaults := []g.Map{
+		{"code": "organization", "name": "组织架构", "route": consts.ImWorkbenchRouteOrganization, "sort_order": 10, "unread_key": "organization", "enabled": consts.ImWorkbenchAppEnabled, "permission": consts.ImWorkbenchPermissionEnabled},
+		{"code": "meetings", "name": "会议通知", "route": consts.ImWorkbenchRouteMeetings, "sort_order": 20, "unread_key": "meetings", "enabled": consts.ImWorkbenchAppEnabled, "permission": consts.ImWorkbenchPermissionEnabled},
+		{"code": "daily_reports", "name": "日报", "route": consts.ImWorkbenchRouteDailyReports, "sort_order": 30, "unread_key": "daily_reports", "enabled": consts.ImWorkbenchAppEnabled, "permission": consts.ImWorkbenchPermissionEnabled},
+		{"code": "monthly_reports", "name": "月报", "route": consts.ImWorkbenchRouteMonthlyReports, "sort_order": 40, "unread_key": "monthly_reports", "enabled": consts.ImWorkbenchAppEnabled, "permission": consts.ImWorkbenchPermissionEnabled},
+		{"code": "executive_mailbox", "name": "总经理信箱", "route": consts.ImWorkbenchRouteExecutiveMailbox, "sort_order": 50, "unread_key": "executive_mailbox", "enabled": consts.ImWorkbenchAppEnabled, "permission": consts.ImWorkbenchPermissionEnabled},
+	}
+	now := gtime.Now()
+	for _, item := range defaults {
+		var count int
+		if count, err = db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Where("code", item["code"]).Count(); err != nil {
+			return gerror.Wrap(err, "检查IM工作台默认模块失败，请稍后重试！")
+		}
+		if count > 0 {
+			continue
+		}
+		item["created_at"] = now
+		item["updated_at"] = now
+		if _, err = db.Model(imWorkbenchAppsTable).Safe().Ctx(ctx).Data(item).Insert(); err != nil {
+			return gerror.Wrap(err, "初始化IM工作台默认模块失败，请稍后重试！")
+		}
+	}
+	return nil
+}
@@ -0,0 +1,96 @@
+package sysin
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/library/dict"
+	"hotgo/internal/model/input/form"
+	"strings"
+
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+type ImAbuseReasonListInp struct {
+	form.PageReq
+	TenantId   int64  `json:"tenantId"   dc:"租户ID"`
+	TargetType string `json:"targetType" dc:"对象类型"`
+	ReasonCode string `json:"reasonCode" dc:"原因编码"`
+	Enabled    *int   `json:"enabled"    dc:"启用状态"`
+}
+
+func (in *ImAbuseReasonListInp) Filter(ctx context.Context) (err error) {
+	in.TargetType = strings.TrimSpace(in.TargetType)
+	in.ReasonCode = strings.TrimSpace(in.ReasonCode)
+	if in.TargetType != "" && !dict.HasOptionKey(consts.ImAbuseTargetTypeOptions, in.TargetType) {
+		return gerror.New("举报对象类型不合法")
+	}
+	if in.Enabled != nil && !dict.HasOptionKey(consts.ImAbuseReasonEnabledOptions, *in.Enabled) {
+		return gerror.New("启用状态不合法")
+	}
+	return nil
+}
+
+type ImAbuseReasonModel struct {
+	TenantId            int64       `json:"tenantId"            dc:"租户ID"`
+	TenantName          string      `json:"tenantName"          dc:"租户名称"`
+	Id                  int64       `json:"id"                  dc:"ID"`
+	TargetType          string      `json:"targetType"          dc:"对象类型"`
+	ReasonCode          string      `json:"reasonCode"          dc:"原因编码"`
+	Label               string      `json:"label"               dc:"展示文案"`
+	RequiresDescription int         `json:"requiresDescription" dc:"要求描述"`
+	AllowsEvidence      int         `json:"allowsEvidence"      dc:"允许证据"`
+	SortOrder           int         `json:"sortOrder"           dc:"排序"`
+	Enabled             int         `json:"enabled"             dc:"启用状态"`
+	CreatedAt           *gtime.Time `json:"createdAt"           dc:"创建时间"`
+	UpdatedAt           *gtime.Time `json:"updatedAt"           dc:"更新时间"`
+}
+
+type ImAbuseReasonEditInp struct {
+	TenantId            int64  `json:"tenantId"            dc:"租户ID"`
+	Id                  int64  `json:"id"                  dc:"ID"`
+	TargetType          string `json:"targetType"          v:"required#对象类型不能为空" dc:"对象类型"`
+	ReasonCode          string `json:"reasonCode"          v:"required#原因编码不能为空" dc:"原因编码"`
+	Label               string `json:"label"               v:"required#展示文案不能为空" dc:"展示文案"`
+	RequiresDescription int    `json:"requiresDescription" dc:"要求描述"`
+	AllowsEvidence      int    `json:"allowsEvidence"      dc:"允许证据"`
+	SortOrder           int    `json:"sortOrder"           dc:"排序"`
+	Enabled             int    `json:"enabled"             dc:"启用状态"`
+}
+
+func (in *ImAbuseReasonEditInp) Filter(ctx context.Context) (err error) {
+	in.TargetType = strings.TrimSpace(in.TargetType)
+	in.ReasonCode = strings.TrimSpace(in.ReasonCode)
+	in.Label = strings.TrimSpace(in.Label)
+	if !dict.HasOptionKey(consts.ImAbuseTargetTypeOptions, in.TargetType) {
+		return gerror.New("举报对象类型不合法")
+	}
+	if in.ReasonCode == "" || strings.ContainsAny(in.ReasonCode, " \t\r\n/") || len([]rune(in.ReasonCode)) > 64 {
+		return gerror.New("原因编码不能为空，且不能包含空格或斜杠")
+	}
+	if in.Label == "" || len([]rune(in.Label)) > 128 {
+		return gerror.New("展示文案不能为空且不能超过128个字符")
+	}
+	if !dict.HasOptionKey(consts.ImAbuseReasonEnabledOptions, in.RequiresDescription) {
+		return gerror.New("要求描述开关不合法")
+	}
+	if !dict.HasOptionKey(consts.ImAbuseReasonEnabledOptions, in.AllowsEvidence) {
+		return gerror.New("允许证据开关不合法")
+	}
+	if !dict.HasOptionKey(consts.ImAbuseReasonEnabledOptions, in.Enabled) {
+		return gerror.New("启用状态不合法")
+	}
+	return nil
+}
+
+type ImAbuseReasonDeleteInp struct {
+	TenantId int64 `json:"tenantId" dc:"租户ID"`
+	Id       int64 `json:"id"       v:"required|min:1#请选择要禁用的举报原因|请选择要禁用的举报原因" dc:"ID"`
+}
+
+func (in *ImAbuseReasonDeleteInp) Filter(ctx context.Context) (err error) {
+	if in.Id <= 0 {
+		return gerror.New("请选择要禁用的举报原因")
+	}
+	return nil
+}
@@ -0,0 +1,92 @@
+package sysin
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/library/dict"
+	"hotgo/internal/model/input/form"
+	"strings"
+
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+type ImAppReleaseListInp struct {
+	form.PageReq
+	TenantId int64  `json:"tenantId" dc:"租户ID"`
+	Platform string `json:"platform" dc:"平台"`
+	Channel  string `json:"channel"  dc:"渠道"`
+}
+
+func (in *ImAppReleaseListInp) Filter(ctx context.Context) (err error) {
+	in.Platform = strings.TrimSpace(in.Platform)
+	in.Channel = strings.TrimSpace(in.Channel)
+	if in.Platform != "" && !dict.HasOptionKey(consts.ImAppPlatformOptions, in.Platform) {
+		return gerror.New("客户端平台不合法")
+	}
+	return nil
+}
+
+type ImAppReleaseModel struct {
+	TenantId            int64       `json:"tenantId"            dc:"租户ID"`
+	TenantName          string      `json:"tenantName"          dc:"租户名称"`
+	Id                  int64       `json:"id"                  dc:"ID"`
+	Platform            string      `json:"platform"            dc:"平台"`
+	Channel             string      `json:"channel"             dc:"渠道"`
+	LatestVersion       string      `json:"latestVersion"       dc:"最新版本"`
+	MinSupportedVersion string      `json:"minSupportedVersion" dc:"最低支持版本"`
+	UpdateType          string      `json:"updateType"          dc:"更新类型"`
+	ReleaseNotes        string      `json:"releaseNotes"        dc:"更新说明"`
+	StoreUrl            string      `json:"storeUrl"            dc:"商店地址"`
+	PackageUrl          string      `json:"packageUrl"          dc:"安装包地址"`
+	Checksum            string      `json:"checksum"            dc:"校验值"`
+	RemindAfterSeconds  int         `json:"remindAfterSeconds"  dc:"再次提醒秒数"`
+	PublishedAt         *gtime.Time `json:"publishedAt"         dc:"发布时间"`
+	CreatedAt           *gtime.Time `json:"createdAt"           dc:"创建时间"`
+	UpdatedAt           *gtime.Time `json:"updatedAt"           dc:"更新时间"`
+}
+
+type ImAppReleaseEditInp struct {
+	TenantId            int64  `json:"tenantId"            dc:"租户ID"`
+	Id                  int64  `json:"id"                  dc:"ID"`
+	Platform            string `json:"platform"            v:"required#平台不能为空" dc:"平台"`
+	Channel             string `json:"channel"             v:"required#渠道不能为空" dc:"渠道"`
+	LatestVersion       string `json:"latestVersion"       v:"required#最新版本不能为空" dc:"最新版本"`
+	MinSupportedVersion string `json:"minSupportedVersion" v:"required#最低支持版本不能为空" dc:"最低支持版本"`
+	UpdateType          string `json:"updateType"          v:"required#更新类型不能为空" dc:"更新类型"`
+	ReleaseNotes        string `json:"releaseNotes"        dc:"更新说明"`
+	StoreUrl            string `json:"storeUrl"            dc:"商店地址"`
+	PackageUrl          string `json:"packageUrl"          dc:"安装包地址"`
+	Checksum            string `json:"checksum"            dc:"校验值"`
+	RemindAfterSeconds  int    `json:"remindAfterSeconds"  dc:"再次提醒秒数"`
+}
+
+func (in *ImAppReleaseEditInp) Filter(ctx context.Context) (err error) {
+	in.Platform = strings.TrimSpace(in.Platform)
+	in.Channel = strings.TrimSpace(in.Channel)
+	in.LatestVersion = strings.TrimSpace(in.LatestVersion)
+	in.MinSupportedVersion = strings.TrimSpace(in.MinSupportedVersion)
+	in.UpdateType = strings.TrimSpace(in.UpdateType)
+	in.StoreUrl = strings.TrimSpace(in.StoreUrl)
+	in.PackageUrl = strings.TrimSpace(in.PackageUrl)
+	in.Checksum = strings.TrimSpace(in.Checksum)
+	if !dict.HasOptionKey(consts.ImAppPlatformOptions, in.Platform) {
+		return gerror.New("客户端平台不合法")
+	}
+	if in.Channel == "" || strings.ContainsAny(in.Channel, " \t\r\n/") || len([]rune(in.Channel)) > 32 {
+		return gerror.New("渠道不能为空，且不能包含空格或斜杠")
+	}
+	if in.LatestVersion == "" || len([]rune(in.LatestVersion)) > 64 {
+		return gerror.New("最新版本不能为空且不能超过64个字符")
+	}
+	if in.MinSupportedVersion == "" || len([]rune(in.MinSupportedVersion)) > 64 {
+		return gerror.New("最低支持版本不能为空且不能超过64个字符")
+	}
+	if !dict.HasOptionKey(consts.ImAppUpdateTypeOptions, in.UpdateType) {
+		return gerror.New("更新类型不合法")
+	}
+	if in.RemindAfterSeconds < 0 {
+		return gerror.New("再次提醒时间不能小于0")
+	}
+	return nil
+}
@@ -0,0 +1,48 @@
+package sysin
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/library/dict"
+
+	"github.com/gogf/gf/v2/encoding/gjson"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+type ImFeedbackConfigGetInp struct {
+	TenantId int64 `json:"tenantId" dc:"租户ID"`
+}
+
+func (in *ImFeedbackConfigGetInp) Filter(ctx context.Context) (err error) { return }
+
+type ImFeedbackConfigModel struct {
+	TenantId          int64       `json:"tenantId"          dc:"租户ID"`
+	TenantName        string      `json:"tenantName"        dc:"租户名称"`
+	Id                int64       `json:"id"                dc:"ID"`
+	Categories        string      `json:"categories"        dc:"分类JSON"`
+	MaxLength         int         `json:"maxLength"         dc:"最大字数"`
+	AttachmentPolicy  string      `json:"attachmentPolicy"  dc:"附件策略JSON"`
+	AllowContact      int         `json:"allowContact"      dc:"允许联系方式"`
+	DiagnosticsNotice string      `json:"diagnosticsNotice" dc:"诊断信息提示"`
+	UpdatedAt         *gtime.Time `json:"updatedAt"         dc:"更新时间"`
+}
+
+type ImFeedbackConfigUpdateInp struct {
+	TenantId          int64       `json:"tenantId"          dc:"租户ID"`
+	Categories        *gjson.Json `json:"categories"        dc:"分类JSON"`
+	MaxLength         int         `json:"maxLength"         dc:"最大字数"`
+	AttachmentPolicy  *gjson.Json `json:"attachmentPolicy"  dc:"附件策略JSON"`
+	AllowContact      int         `json:"allowContact"      dc:"允许联系方式"`
+	DiagnosticsNotice string      `json:"diagnosticsNotice" v:"required#诊断提示不能为空" dc:"诊断信息提示"`
+}
+
+func (in *ImFeedbackConfigUpdateInp) Filter(ctx context.Context) (err error) {
+	if in.MaxLength <= 0 {
+		return gerror.New("最大字数必须大于0")
+	}
+	if !dict.HasOptionKey(consts.ImFilePolicySwitchOptions, in.AllowContact) {
+		return gerror.New("联系方式开关不合法")
+	}
+	return nil
+}
@@ -0,0 +1,59 @@
+package sysin
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/library/dict"
+
+	"github.com/gogf/gf/v2/encoding/gjson"
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+type ImMailboxConfigGetInp struct {
+	TenantId int64 `json:"tenantId" dc:"租户ID"`
+}
+
+func (in *ImMailboxConfigGetInp) Filter(ctx context.Context) (err error) { return }
+
+type ImMailboxConfigModel struct {
+	TenantId         int64       `json:"tenantId"         dc:"租户ID"`
+	TenantName       string      `json:"tenantName"       dc:"租户名称"`
+	Id               int64       `json:"id"               dc:"ID"`
+	Enabled          int         `json:"enabled"          dc:"启用状态"`
+	AllowAnonymous   int         `json:"allowAnonymous"   dc:"允许匿名"`
+	RequiredFields   string      `json:"requiredFields"   dc:"必填字段JSON"`
+	MaxLength        int         `json:"maxLength"        dc:"最大字数"`
+	AttachmentPolicy string      `json:"attachmentPolicy" dc:"附件策略JSON"`
+	NoticeTitle      string      `json:"noticeTitle"      dc:"告知标题"`
+	NoticeContent    string      `json:"noticeContent"    dc:"告知内容"`
+	NoticeUpdatedAt  *gtime.Time `json:"noticeUpdatedAt"  dc:"告知更新时间"`
+	UpdatedAt        *gtime.Time `json:"updatedAt"        dc:"更新时间"`
+}
+
+type ImMailboxConfigUpdateInp struct {
+	TenantId         int64       `json:"tenantId"         dc:"租户ID"`
+	Enabled          int         `json:"enabled"          dc:"启用状态"`
+	AllowAnonymous   int         `json:"allowAnonymous"   dc:"允许匿名"`
+	RequiredFields   *gjson.Json `json:"requiredFields"   dc:"必填字段JSON"`
+	MaxLength        int         `json:"maxLength"        dc:"最大字数"`
+	AttachmentPolicy *gjson.Json `json:"attachmentPolicy" dc:"附件策略JSON"`
+	NoticeTitle      string      `json:"noticeTitle"      v:"required#告知标题不能为空" dc:"告知标题"`
+	NoticeContent    string      `json:"noticeContent"    v:"required#告知内容不能为空" dc:"告知内容"`
+}
+
+func (in *ImMailboxConfigUpdateInp) Filter(ctx context.Context) (err error) {
+	if !dict.HasOptionKey(consts.ImFilePolicySwitchOptions, in.Enabled) {
+		return gerror.New("启用状态不合法")
+	}
+	if !dict.HasOptionKey(consts.ImFilePolicySwitchOptions, in.AllowAnonymous) {
+		return gerror.New("匿名开关不合法")
+	}
+	if in.MaxLength <= 0 {
+		return gerror.New("最大字数必须大于0")
+	}
+	if len([]rune(in.NoticeTitle)) > 128 {
+		return gerror.New("告知标题不能超过128个字符")
+	}
+	return nil
+}
@@ -0,0 +1,141 @@
+package sysin
+
+import (
+	"context"
+	"hotgo/internal/consts"
+	"hotgo/internal/library/dict"
+	"hotgo/internal/model/input/form"
+	"strings"
+
+	"github.com/gogf/gf/v2/errors/gerror"
+	"github.com/gogf/gf/v2/os/gtime"
+)
+
+type ImWorkbenchAppListInp struct {
+	form.PageReq
+	TenantId int64  `json:"tenantId" dc:"租户ID"`
+	Code     string `json:"code"     dc:"模块编码"`
+	Name     string `json:"name"     dc:"模块名称"`
+	Enabled  *int   `json:"enabled"  dc:"启用状态"`
+}
+
+func (in *ImWorkbenchAppListInp) Filter(ctx context.Context) (err error) {
+	in.Code = strings.TrimSpace(in.Code)
+	in.Name = strings.TrimSpace(in.Name)
+	if in.Enabled != nil && !dict.HasOptionKey(consts.ImWorkbenchAppEnabledOptions, *in.Enabled) {
+		return gerror.New("启用状态不合法")
+	}
+	return nil
+}
+
+type ImWorkbenchAppModel struct {
+	TenantId   int64       `json:"tenantId"   dc:"租户ID"`
+	TenantName string      `json:"tenantName" dc:"租户名称"`
+	Id         int64       `json:"id"         dc:"ID"`
+	Code       string      `json:"code"       dc:"模块编码"`
+	Name       string      `json:"name"       dc:"模块名称"`
+	IconFileId string      `json:"iconFileId" dc:"图标文件ID"`
+	Route      string      `json:"route"      dc:"客户端路由"`
+	SortOrder  int         `json:"sortOrder"  dc:"排序"`
+	UnreadKey  string      `json:"unreadKey"  dc:"未读角标Key"`
+	Enabled    int         `json:"enabled"    dc:"启用状态"`
+	Permission string      `json:"permission" dc:"权限策略"`
+	CreatedAt  *gtime.Time `json:"createdAt"  dc:"创建时间"`
+	UpdatedAt  *gtime.Time `json:"updatedAt"  dc:"更新时间"`
+}
+
+type ImWorkbenchAppEditInp struct {
+	TenantId   int64  `json:"tenantId"   dc:"租户ID"`
+	Id         int64  `json:"id"         dc:"ID"`
+	Code       string `json:"code"       v:"required#模块编码不能为空" dc:"模块编码"`
+	Name       string `json:"name"       v:"required#模块名称不能为空" dc:"模块名称"`
+	IconFileId string `json:"iconFileId" dc:"图标文件ID"`
+	Route      string `json:"route"      v:"required#客户端路由不能为空" dc:"客户端路由"`
+	SortOrder  int    `json:"sortOrder"  dc:"排序"`
+	UnreadKey  string `json:"unreadKey"  dc:"未读角标Key"`
+	Enabled    int    `json:"enabled"    dc:"启用状态"`
+	Permission string `json:"permission" dc:"权限策略"`
+}
+
+func (in *ImWorkbenchAppEditInp) Filter(ctx context.Context) (err error) {
+	in.Code = strings.TrimSpace(in.Code)
+	in.Name = strings.TrimSpace(in.Name)
+	in.IconFileId = strings.TrimSpace(in.IconFileId)
+	in.Route = strings.TrimSpace(in.Route)
+	in.UnreadKey = strings.TrimSpace(in.UnreadKey)
+	in.Permission = strings.TrimSpace(in.Permission)
+	if in.Code == "" {
+		return gerror.New("模块编码不能为空")
+	}
+	if strings.ContainsAny(in.Code, " \t\r\n/") {
+		return gerror.New("模块编码不能包含空格或斜杠")
+	}
+	if len([]rune(in.Code)) > 64 {
+		return gerror.New("模块编码不能超过64个字符")
+	}
+	if in.Name == "" {
+		return gerror.New("模块名称不能为空")
+	}
+	if len([]rune(in.Name)) > 128 {
+		return gerror.New("模块名称不能超过128个字符")
+	}
+	if !dict.HasOptionKey(consts.ImWorkbenchRouteOptions, in.Route) {
+		return gerror.New("客户端路由不在当前IM服务端白名单内")
+	}
+	if !dict.HasOptionKey(consts.ImWorkbenchAppEnabledOptions, in.Enabled) {
+		return gerror.New("启用状态不合法")
+	}
+	if in.Permission == "" {
+		in.Permission = consts.ImWorkbenchPermissionEnabled
+	}
+	if !dict.HasOptionKey(consts.ImWorkbenchPermissionOptions, in.Permission) {
+		return gerror.New("权限策略不合法")
+	}
+	if len([]rune(in.IconFileId)) > 64 {
+		return gerror.New("图标文件ID不能超过64个字符")
+	}
+	if len([]rune(in.UnreadKey)) > 64 {
+		return gerror.New("未读角标Key不能超过64个字符")
+	}
+	return nil
+}
+
+type ImWorkbenchAppDeleteInp struct {
+	TenantId int64  `json:"tenantId" dc:"租户ID"`
+	Id       int64  `json:"id"       dc:"ID"`
+	Code     string `json:"code"     dc:"模块编码"`
+}
+
+func (in *ImWorkbenchAppDeleteInp) Filter(ctx context.Context) (err error) {
+	in.Code = strings.TrimSpace(in.Code)
+	if in.Id <= 0 && in.Code == "" {
+		return gerror.New("请选择要禁用的工作台模块")
+	}
+	return nil
+}
+
+type ImWorkbenchAppReorderItem struct {
+	Code      string `json:"code"      dc:"模块编码"`
+	SortOrder int    `json:"sortOrder" dc:"排序"`
+}
+
+type ImWorkbenchAppReorderInp struct {
+	TenantId int64                        `json:"tenantId" dc:"租户ID"`
+	Items    []*ImWorkbenchAppReorderItem `json:"items"    dc:"排序列表"`
+}
+
+func (in *ImWorkbenchAppReorderInp) Filter(ctx context.Context) (err error) {
+	if len(in.Items) == 0 {
+		return gerror.New("排序列表不能为空")
+	}
+	for _, item := range in.Items {
+		if item == nil {
+			return gerror.New("排序项不能为空")
+		}
+		item.Code = strings.TrimSpace(item.Code)
+		if item.Code == "" {
+			return gerror.New("模块编码不能为空")
+		}
+	}
+	return nil
+}
@@ -0,0 +1,7 @@
+package genrouter
+
+import "hotgo/internal/controller/admin/sys"
+
+func init() {
+	LoginRequiredRouter = append(LoginRequiredRouter, sys.ImAbuseReason) // IM举报原因
+}
@@ -0,0 +1,7 @@
+package genrouter
+
+import "hotgo/internal/controller/admin/sys"
+
+func init() {
+	LoginRequiredRouter = append(LoginRequiredRouter, sys.ImAppRelease) // IM版本更新
+}
@@ -0,0 +1,7 @@
+package genrouter
+
+import "hotgo/internal/controller/admin/sys"
+
+func init() {
+	LoginRequiredRouter = append(LoginRequiredRouter, sys.ImFeedbackConfig) // IM意见反馈配置
+}
@@ -0,0 +1,7 @@
+package genrouter
+
+import "hotgo/internal/controller/admin/sys"
+
+func init() {
+	LoginRequiredRouter = append(LoginRequiredRouter, sys.ImMailboxConfig) // IM总经理信箱配置
+}
@@ -0,0 +1,7 @@
+package genrouter
+
+import "hotgo/internal/controller/admin/sys"
+
+func init() {
+	LoginRequiredRouter = append(LoginRequiredRouter, sys.ImWorkbench) // IM工作台
+}
@@ -347,6 +347,42 @@ type (
 		// TemplateUpdate 更新IM通知模板
 		TemplateUpdate(ctx context.Context, in *sysin.ImNotificationTemplateUpdateInp) (err error)
 	}
+	ISysImAppRelease interface {
+		// List 获取IM客户端版本策略列表
+		List(ctx context.Context, in *sysin.ImAppReleaseListInp) (list []*sysin.ImAppReleaseModel, totalCount int, err error)
+		// Edit 新增/编辑IM客户端版本策略
+		Edit(ctx context.Context, in *sysin.ImAppReleaseEditInp) (err error)
+	}
+	ISysImAbuseReason interface {
+		// List 获取IM举报原因列表
+		List(ctx context.Context, in *sysin.ImAbuseReasonListInp) (list []*sysin.ImAbuseReasonModel, totalCount int, err error)
+		// Edit 新增/编辑IM举报原因
+		Edit(ctx context.Context, in *sysin.ImAbuseReasonEditInp) (err error)
+		// Delete 禁用IM举报原因
+		Delete(ctx context.Context, in *sysin.ImAbuseReasonDeleteInp) (err error)
+	}
+	ISysImMailboxConfig interface {
+		// Get 获取IM总经理信箱配置
+		Get(ctx context.Context, in *sysin.ImMailboxConfigGetInp) (res *sysin.ImMailboxConfigModel, err error)
+		// Update 更新IM总经理信箱配置
+		Update(ctx context.Context, in *sysin.ImMailboxConfigUpdateInp) (err error)
+	}
+	ISysImFeedbackConfig interface {
+		// Get 获取IM意见反馈配置
+		Get(ctx context.Context, in *sysin.ImFeedbackConfigGetInp) (res *sysin.ImFeedbackConfigModel, err error)
+		// Update 更新IM意见反馈配置
+		Update(ctx context.Context, in *sysin.ImFeedbackConfigUpdateInp) (err error)
+	}
+	ISysImWorkbench interface {
+		// List 获取IM工作台模块列表
+		List(ctx context.Context, in *sysin.ImWorkbenchAppListInp) (list []*sysin.ImWorkbenchAppModel, totalCount int, err error)
+		// Edit 新增/编辑IM工作台模块
+		Edit(ctx context.Context, in *sysin.ImWorkbenchAppEditInp) (err error)
+		// Delete 禁用IM工作台模块
+		Delete(ctx context.Context, in *sysin.ImWorkbenchAppDeleteInp) (err error)
+		// Reorder 调整IM工作台模块排序
+		Reorder(ctx context.Context, in *sysin.ImWorkbenchAppReorderInp) (err error)
+	}
 	ISysImTaskDashboard interface {
 		// List 获取IM任务看板列表
 		List(ctx context.Context, in *sysin.ImTaskDashboardListInp) (list []*sysin.ImTaskDashboardListModel, totalCount int, err error)
@@ -615,6 +651,11 @@ var (
 	localSysImFilePolicy     ISysImFilePolicy
 	localSysImExternalConfig ISysImExternalConfig
 	localSysImNotification   ISysImNotification
+	localSysImAppRelease     ISysImAppRelease
+	localSysImAbuseReason    ISysImAbuseReason
+	localSysImMailboxConfig  ISysImMailboxConfig
+	localSysImFeedbackConfig ISysImFeedbackConfig
+	localSysImWorkbench      ISysImWorkbench
 	localSysImTaskDashboard  ISysImTaskDashboard
 	localSysImAuditLog       ISysImAuditLog
 	localSysDictData         ISysDictData
@@ -863,6 +904,61 @@ func RegisterSysImNotification(i ISysImNotification) {
 	localSysImNotification = i
 }

+func SysImAppRelease() ISysImAppRelease {
+	if localSysImAppRelease == nil {
+		panic("implement not found for interface ISysImAppRelease, forgot register?")
+	}
+	return localSysImAppRelease
+}
+
+func RegisterSysImAppRelease(i ISysImAppRelease) {
+	localSysImAppRelease = i
+}
+
+func SysImAbuseReason() ISysImAbuseReason {
+	if localSysImAbuseReason == nil {
+		panic("implement not found for interface ISysImAbuseReason, forgot register?")
+	}
+	return localSysImAbuseReason
+}
+
+func RegisterSysImAbuseReason(i ISysImAbuseReason) {
+	localSysImAbuseReason = i
+}
+
+func SysImMailboxConfig() ISysImMailboxConfig {
+	if localSysImMailboxConfig == nil {
+		panic("implement not found for interface ISysImMailboxConfig, forgot register?")
+	}
+	return localSysImMailboxConfig
+}
+
+func RegisterSysImMailboxConfig(i ISysImMailboxConfig) {
+	localSysImMailboxConfig = i
+}
+
+func SysImFeedbackConfig() ISysImFeedbackConfig {
+	if localSysImFeedbackConfig == nil {
+		panic("implement not found for interface ISysImFeedbackConfig, forgot register?")
+	}
+	return localSysImFeedbackConfig
+}
+
+func RegisterSysImFeedbackConfig(i ISysImFeedbackConfig) {
+	localSysImFeedbackConfig = i
+}
+
+func SysImWorkbench() ISysImWorkbench {
+	if localSysImWorkbench == nil {
+		panic("implement not found for interface ISysImWorkbench, forgot register?")
+	}
+	return localSysImWorkbench
+}
+
+func RegisterSysImWorkbench(i ISysImWorkbench) {
+	localSysImWorkbench = i
+}
+
 func SysImTaskDashboard() ISysImTaskDashboard {
 	if localSysImTaskDashboard == nil {
 		panic("implement not found for interface ISysImTaskDashboard, forgot register?")
@@ -0,0 +1,16 @@
+SET @now := NOW();
+SET @imRootId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imManager' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imRootId, '举报原因', 'imAbuseReasonIndex', 'abuse-reason/index', '', '2', '', '/imAbuseReason/list', '', '/imAbuseReason/index', '1', 'imManager', '0', '0', '', '0', '0', '0', '2', CONCAT('tr_', @imRootId, ' '), '82', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imAbuseReasonIndex');
+
+SET @imAbuseReasonId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imAbuseReasonIndex' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imAbuseReasonId, '原因编辑', 'imAbuseReasonEdit', '', '', '3', '', '/imAbuseReason/edit', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imAbuseReasonId, ' '), '10', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imAbuseReasonEdit');
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imAbuseReasonId, '原因禁用', 'imAbuseReasonDelete', '', '', '3', '', '/imAbuseReason/delete', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imAbuseReasonId, ' '), '20', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imAbuseReasonDelete');
@@ -0,0 +1,12 @@
+SET @now := NOW();
+SET @imRootId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imManager' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imRootId, '版本更新', 'imAppReleaseIndex', 'app-release/index', '', '2', '', '/imAppRelease/list', '', '/imAppRelease/index', '1', 'imManager', '0', '0', '', '0', '0', '0', '2', CONCAT('tr_', @imRootId, ' '), '81', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imAppReleaseIndex');
+
+SET @imAppReleaseId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imAppReleaseIndex' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imAppReleaseId, '版本编辑', 'imAppReleaseEdit', '', '', '3', '', '/imAppRelease/edit', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imAppReleaseId, ' '), '10', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imAppReleaseEdit');
@@ -0,0 +1,12 @@
+SET @now := NOW();
+SET @imRootId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imManager' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imRootId, '意见反馈配置', 'imFeedbackConfigIndex', 'feedback-config/index', '', '2', '', '/imFeedbackConfig/get', '', '/imFeedbackConfig/index', '1', 'imManager', '0', '0', '', '0', '0', '0', '2', CONCAT('tr_', @imRootId, ' '), '84', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imFeedbackConfigIndex');
+
+SET @imFeedbackConfigId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imFeedbackConfigIndex' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imFeedbackConfigId, '反馈配置更新', 'imFeedbackConfigUpdate', '', '', '3', '', '/imFeedbackConfig/update', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imFeedbackConfigId, ' '), '10', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imFeedbackConfigUpdate');
@@ -0,0 +1,12 @@
+SET @now := NOW();
+SET @imRootId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imManager' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imRootId, '总经理信箱配置', 'imMailboxConfigIndex', 'mailbox-config/index', '', '2', '', '/imMailboxConfig/get', '', '/imMailboxConfig/index', '1', 'imManager', '0', '0', '', '0', '0', '0', '2', CONCAT('tr_', @imRootId, ' '), '83', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imMailboxConfigIndex');
+
+SET @imMailboxConfigId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imMailboxConfigIndex' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imMailboxConfigId, '信箱配置更新', 'imMailboxConfigUpdate', '', '', '3', '', '/imMailboxConfig/update', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imMailboxConfigId, ' '), '10', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imMailboxConfigUpdate');
@@ -0,0 +1,20 @@
+SET @now := NOW();
+SET @imRootId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imManager' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imRootId, '工作台配置', 'imWorkbenchIndex', 'workbench/index', '', '2', '', '/imWorkbench/list', '', '/imWorkbench/index', '1', 'imManager', '0', '0', '', '0', '0', '0', '2', CONCAT('tr_', @imRootId, ' '), '80', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imWorkbenchIndex');
+
+SET @imWorkbenchId := (SELECT `id` FROM `hg_admin_menu` WHERE `name` = 'imWorkbenchIndex' LIMIT 1);
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imWorkbenchId, '工作台编辑', 'imWorkbenchEdit', '', '', '3', '', '/imWorkbench/edit', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imWorkbenchId, ' '), '10', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imWorkbenchEdit');
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imWorkbenchId, '工作台禁用', 'imWorkbenchDelete', '', '', '3', '', '/imWorkbench/delete', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imWorkbenchId, ' '), '20', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imWorkbenchDelete');
+
+INSERT INTO `hg_admin_menu` (`id`, `pid`, `title`, `name`, `path`, `icon`, `type`, `redirect`, `permissions`, `component`, `route`, `hidden`, `active_menu`, `is_frame`, `is_cache`, `affix`, `sort`, `status`, `created_by`, `updated_by`, `remark`, `level`, `tree`, `created_at`, `updated_at`)
+SELECT NULL, @imWorkbenchId, '工作台排序', 'imWorkbenchReorder', '', '', '3', '', '/imWorkbench/reorder', '', '', '1', '', '0', '0', '', '0', '0', '0', '3', CONCAT('tr_', @imRootId, ' tr_', @imWorkbenchId, ' '), '30', '', '1', @now, @now
+WHERE NOT EXISTS (SELECT 1 FROM `hg_admin_menu` WHERE `name` = 'imWorkbenchReorder');
@@ -0,0 +1,13 @@
+import { http } from '@/utils/http/axios';
+
+export function List(params) {
+  return http.request({ url: '/imAbuseReason/list', method: 'GET', params });
+}
+
+export function Edit(params) {
+  return http.request({ url: '/imAbuseReason/edit', method: 'POST', params });
+}
+
+export function Delete(params) {
+  return http.request({ url: '/imAbuseReason/delete', method: 'POST', params });
+}
@@ -0,0 +1,9 @@
+import { http } from '@/utils/http/axios';
+
+export function List(params) {
+  return http.request({ url: '/imAppRelease/list', method: 'GET', params });
+}
+
+export function Edit(params) {
+  return http.request({ url: '/imAppRelease/edit', method: 'POST', params });
+}
@@ -0,0 +1,9 @@
+import { http } from '@/utils/http/axios';
+
+export function Get(params) {
+  return http.request({ url: '/imFeedbackConfig/get', method: 'GET', params });
+}
+
+export function Update(params) {
+  return http.request({ url: '/imFeedbackConfig/update', method: 'POST', params });
+}
@@ -0,0 +1,9 @@
+import { http } from '@/utils/http/axios';
+
+export function Get(params) {
+  return http.request({ url: '/imMailboxConfig/get', method: 'GET', params });
+}
+
+export function Update(params) {
+  return http.request({ url: '/imMailboxConfig/update', method: 'POST', params });
+}
@@ -0,0 +1,17 @@
+import { http } from '@/utils/http/axios';
+
+export function List(params) {
+  return http.request({ url: '/imWorkbench/list', method: 'GET', params });
+}
+
+export function Edit(params) {
+  return http.request({ url: '/imWorkbench/edit', method: 'POST', params });
+}
+
+export function Delete(params) {
+  return http.request({ url: '/imWorkbench/delete', method: 'POST', params });
+}
+
+export function Reorder(params) {
+  return http.request({ url: '/imWorkbench/reorder', method: 'POST', params });
+}
@@ -0,0 +1,261 @@
+<template>
+  <div>
+    <div class="n-layout-page-header">
+      <n-card :bordered="false" title="IM举报原因" />
+    </div>
+    <n-card :bordered="false" class="proCard">
+      <BasicForm
+        ref="searchFormRef"
+        @register="register"
+        @submit="reloadTable"
+        @reset="handleReset"
+        @keyup.enter="reloadTable"
+      />
+      <BasicTable
+        ref="actionRef"
+        :columns="columns"
+        :request="loadDataTable"
+        :row-key="(row) => row.tenantId + '-' + row.targetType + '-' + row.reasonCode"
+        :actionColumn="actionColumn"
+        :scroll-x="scrollX"
+        :resizeHeightOffset="-10000"
+      >
+        <template #tableTitle>
+          <n-button
+            type="primary"
+            :disabled="!hasPermission(['/imAbuseReason/edit']) || !currentTenantReady"
+            @click="handleCreate"
+          >
+            新增原因
+          </n-button>
+        </template>
+      </BasicTable>
+    </n-card>
+
+    <n-modal
+      v-model:show="showModal"
+      preset="dialog"
+      :show-icon="false"
+      :title="formValue.id > 0 ? '编辑举报原因' : '新增举报原因'"
+      :style="{ width: dialogWidth }"
+    >
+      <n-form
+        ref="formRef"
+        :model="formValue"
+        :rules="rules"
+        label-placement="left"
+        label-width="92"
+      >
+        <n-form-item label="对象" path="targetType">
+          <n-select
+            v-model:value="formValue.targetType"
+            :disabled="formValue.id > 0"
+            :options="targetTypeOptions"
+            placeholder="请选择对象类型"
+          />
+        </n-form-item>
+        <n-form-item label="编码" path="reasonCode">
+          <n-input
+            v-model:value="formValue.reasonCode"
+            :disabled="formValue.id > 0"
+            placeholder="请输入原因编码"
+          />
+        </n-form-item>
+        <n-form-item label="文案" path="label">
+          <n-input v-model:value="formValue.label" placeholder="请输入展示文案" />
+        </n-form-item>
+        <n-form-item label="排序">
+          <n-input-number v-model:value="formValue.sortOrder" :min="0" />
+        </n-form-item>
+        <n-form-item label="要求描述">
+          <n-switch v-model:value="requiresDescriptionValue" />
+        </n-form-item>
+        <n-form-item label="允许证据">
+          <n-switch v-model:value="allowsEvidenceValue" />
+        </n-form-item>
+        <n-form-item label="状态">
+          <n-switch v-model:value="enabledValue" />
+        </n-form-item>
+      </n-form>
+      <template #action>
+        <n-space>
+          <n-button @click="showModal = false">取消</n-button>
+          <n-button type="primary" :loading="submitLoading" @click="handleSubmit">保存</n-button>
+        </n-space>
+      </template>
+    </n-modal>
+  </div>
+</template>
+
+<script lang="ts" setup>
+  import { computed, h, onMounted, reactive, ref } from 'vue';
+  import { useDialog, useMessage } from 'naive-ui';
+  import { useDictStore } from '@/store/modules/dict';
+  import { BasicForm, useForm } from '@/components/Form/index';
+  import { BasicTable, TableAction } from '@/components/Table';
+  import { usePermission } from '@/hooks/web/usePermission';
+  import { useUserStore } from '@/store/modules/user';
+  import { Delete, Edit, List } from '@/api/imAbuseReason';
+  import { adaModalWidth, adaTableScrollX } from '@/utils/hotgo';
+  import {
+    columns,
+    loadOptions,
+    loadTenantOptions,
+    newState,
+    rules,
+    schemas,
+    State,
+    tenantOptions,
+  } from './model';
+
+  const dict = useDictStore();
+  const dialog = useDialog();
+  const message = useMessage();
+  const { hasPermission } = usePermission();
+  const userStore = useUserStore();
+  const isPlatformAdmin = computed(() => userStore.isCompanyDept);
+  const actionRef = ref();
+  const searchFormRef = ref<any>({});
+  const formRef = ref();
+  const showModal = ref(false);
+  const submitLoading = ref(false);
+  const formValue = ref<State>(newState(null));
+  const dialogWidth = computed(() => adaModalWidth(560));
+  const targetTypeOptions = computed(() => dict.getOptions('ImAbuseTargetTypeOptions'));
+  const currentTenantReady = computed(
+    () => !isPlatformAdmin.value || !!searchFormRef.value?.formModel?.tenantId
+  );
+
+  const tenantSchema = schemas.value.find((item) => item.field === 'tenantId');
+  if (tenantSchema) {
+    tenantSchema.ifShow = () => isPlatformAdmin.value;
+  }
+
+  const requiresDescriptionValue = computed({
+    get: () => formValue.value.requiresDescription === 1,
+    set: (value: boolean) => {
+      formValue.value.requiresDescription = value ? 1 : 0;
+    },
+  });
+  const allowsEvidenceValue = computed({
+    get: () => formValue.value.allowsEvidence === 1,
+    set: (value: boolean) => {
+      formValue.value.allowsEvidence = value ? 1 : 0;
+    },
+  });
+  const enabledValue = computed({
+    get: () => formValue.value.enabled === 1,
+    set: (value: boolean) => {
+      formValue.value.enabled = value ? 1 : 0;
+    },
+  });
+
+  const actionColumn = reactive({
+    width: 150,
+    title: '操作',
+    key: 'action',
+    fixed: 'right',
+    render(record: State) {
+      return h(TableAction as any, {
+        style: 'button',
+        actions: [
+          {
+            label: '编辑',
+            auth: ['/imAbuseReason/edit'],
+            onClick: () => handleEdit(record),
+          },
+          {
+            label: '禁用',
+            auth: ['/imAbuseReason/delete'],
+            disabled: record.enabled === 0,
+            onClick: () => handleDelete(record),
+          },
+        ],
+      });
+    },
+  });
+  const scrollX = computed(() => adaTableScrollX(columns, actionColumn.width));
+
+  const [register, { setFieldsValue }] = useForm({
+    gridProps: { cols: '1 s:1 m:2 l:3 xl:4 2xl:4' },
+    labelWidth: 90,
+    schemas,
+  });
+
+  const loadDataTable = async (res) => {
+    const params = { ...searchFormRef.value?.formModel, ...res };
+    if (isPlatformAdmin.value && !params.tenantId)
+      return { list: [], page: 1, pageCount: 0, totalCount: 0 };
+    return await List(params);
+  };
+
+  function reloadTable() {
+    actionRef.value?.reload();
+  }
+
+  async function handleReset() {
+    const defaults: Recordable = {};
+    if (isPlatformAdmin.value && tenantOptions.value.length > 0)
+      defaults.tenantId = tenantOptions.value[0].value;
+    await setFieldsValue(defaults);
+    reloadTable();
+  }
+
+  function handleCreate() {
+    formValue.value = newState({
+      tenantId: searchFormRef.value?.formModel?.tenantId || 0,
+      targetType: 'message',
+      requiresDescription: 0,
+      allowsEvidence: 1,
+      enabled: 1,
+    });
+    showModal.value = true;
+  }
+
+  function handleEdit(record: State) {
+    formValue.value = newState(record);
+    showModal.value = true;
+  }
+
+  function handleDelete(record: State) {
+    dialog.warning({
+      title: '确认禁用',
+      content: `确定禁用举报原因「${record.label}」吗？`,
+      positiveText: '禁用',
+      negativeText: '取消',
+      onPositiveClick: async () => {
+        await Delete({ tenantId: record.tenantId, id: record.id });
+        message.success('操作成功');
+        reloadTable();
+      },
+    });
+  }
+
+  async function handleSubmit() {
+    submitLoading.value = true;
+    try {
+      await formRef.value?.validate();
+      await Edit({ ...formValue.value });
+      message.success('操作成功');
+      showModal.value = false;
+      reloadTable();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      submitLoading.value = false;
+    }
+  }
+
+  onMounted(async () => {
+    loadOptions();
+    if (isPlatformAdmin.value) {
+      await loadTenantOptions();
+      if (tenantOptions.value.length > 0) {
+        await setFieldsValue({ tenantId: tenantOptions.value[0].value });
+      } else {
+        message.warning('暂无可用租户');
+      }
+    }
+    reloadTable();
+  });
+</script>
@@ -0,0 +1,149 @@
+import { computed, ref } from 'vue';
+import { cloneDeep } from 'lodash-es';
+import { FormSchema } from '@/components/Form';
+import { useDictStore } from '@/store/modules/dict';
+import { List as TenantList } from '@/api/imTenant';
+
+const dict = useDictStore();
+
+export const tenantOptions = ref<any[]>([]);
+
+export class State {
+  public tenantId = 0;
+  public tenantName = '';
+  public id = 0;
+  public targetType = 'message';
+  public reasonCode = '';
+  public label = '';
+  public requiresDescription = 0;
+  public allowsEvidence = 1;
+  public sortOrder = 0;
+  public enabled = 1;
+  public updatedAt = '';
+
+  constructor(state?: Partial<State>) {
+    if (state) Object.assign(this, state);
+  }
+}
+
+export function newState(state: State | Record<string, any> | null): State {
+  if (state !== null) {
+    if (state instanceof State) return cloneDeep(state);
+    return new State(state);
+  }
+  return new State();
+}
+
+export const schemas = ref<FormSchema[]>([
+  {
+    field: 'tenantId',
+    component: 'NSelect',
+    label: '租户',
+    componentProps: {
+      clearable: false,
+      options: computed(() => tenantOptions.value),
+      placeholder: '请选择租户',
+    },
+  },
+  {
+    field: 'targetType',
+    component: 'NSelect',
+    label: '对象',
+    componentProps: {
+      clearable: true,
+      options: computed(() => dict.getOptions('ImAbuseTargetTypeOptions')),
+      placeholder: '请选择对象类型',
+    },
+  },
+  {
+    field: 'reasonCode',
+    component: 'NInput',
+    label: '编码',
+    componentProps: {
+      clearable: true,
+      placeholder: '请输入原因编码',
+    },
+  },
+  {
+    field: 'enabled',
+    component: 'NSelect',
+    label: '状态',
+    componentProps: {
+      clearable: true,
+      options: computed(() => dict.getOptions('ImAbuseReasonEnabledOptions')),
+      placeholder: '请选择状态',
+    },
+  },
+]);
+
+export const columns = [
+  {
+    title: '对象',
+    key: 'targetType',
+    align: 'left',
+    width: 100,
+    render(row: State) {
+      return dict.getLabel('ImAbuseTargetTypeOptions', row.targetType) || row.targetType;
+    },
+  },
+  { title: '编码', key: 'reasonCode', align: 'left', width: 140 },
+  { title: '文案', key: 'label', align: 'left', width: 160 },
+  {
+    title: '要求描述',
+    key: 'requiresDescription',
+    align: 'left',
+    width: 100,
+    render(row: State) {
+      return dict.getLabel('ImAbuseReasonEnabledOptions', row.requiresDescription);
+    },
+  },
+  {
+    title: '允许证据',
+    key: 'allowsEvidence',
+    align: 'left',
+    width: 100,
+    render(row: State) {
+      return dict.getLabel('ImAbuseReasonEnabledOptions', row.allowsEvidence);
+    },
+  },
+  { title: '排序', key: 'sortOrder', align: 'left', width: 90 },
+  {
+    title: '状态',
+    key: 'enabled',
+    align: 'left',
+    width: 90,
+    render(row: State) {
+      return dict.getLabel('ImAbuseReasonEnabledOptions', row.enabled);
+    },
+  },
+  { title: '更新时间', key: 'updatedAt', align: 'left', width: 180 },
+];
+
+export const rules = {
+  targetType: {
+    required: true,
+    trigger: ['blur', 'change'],
+    type: 'string',
+    message: '请选择对象类型',
+  },
+  reasonCode: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入原因编码',
+  },
+  label: { required: true, trigger: ['blur', 'input'], type: 'string', message: '请输入展示文案' },
+};
+
+export function loadOptions() {
+  dict.loadOptions(['ImAbuseTargetTypeOptions', 'ImAbuseReasonEnabledOptions']);
+}
+
+export async function loadTenantOptions() {
+  const res = await TenantList({ page: 1, perPage: 100 });
+  tenantOptions.value = (res?.list || []).map((item) => ({
+    label: `${item.name}（${item.code}）`,
+    value: item.id,
+  }));
+  return tenantOptions.value;
+}
@@ -0,0 +1,242 @@
+<template>
+  <div>
+    <div class="n-layout-page-header">
+      <n-card :bordered="false" title="IM版本更新" />
+    </div>
+    <n-card :bordered="false" class="proCard">
+      <BasicForm
+        ref="searchFormRef"
+        @register="register"
+        @submit="reloadTable"
+        @reset="handleReset"
+        @keyup.enter="reloadTable"
+      />
+      <BasicTable
+        ref="actionRef"
+        :columns="columns"
+        :request="loadDataTable"
+        :row-key="(row) => row.tenantId + '-' + row.platform + '-' + row.channel"
+        :actionColumn="actionColumn"
+        :scroll-x="scrollX"
+        :resizeHeightOffset="-10000"
+      >
+        <template #tableTitle>
+          <n-button
+            type="primary"
+            :disabled="!hasPermission(['/imAppRelease/edit']) || !currentTenantReady"
+            @click="handleCreate"
+          >
+            新增策略
+          </n-button>
+        </template>
+      </BasicTable>
+    </n-card>
+
+    <n-modal
+      v-model:show="showModal"
+      preset="dialog"
+      :show-icon="false"
+      :title="formValue.id > 0 ? '编辑版本策略' : '新增版本策略'"
+      :style="{ width: dialogWidth }"
+    >
+      <n-form
+        ref="formRef"
+        :model="formValue"
+        :rules="rules"
+        label-placement="left"
+        label-width="112"
+      >
+        <n-form-item label="平台" path="platform">
+          <n-select
+            v-model:value="formValue.platform"
+            :disabled="formValue.id > 0"
+            :options="platformOptions"
+            placeholder="请选择平台"
+          />
+        </n-form-item>
+        <n-form-item label="渠道" path="channel">
+          <n-input
+            v-model:value="formValue.channel"
+            :disabled="formValue.id > 0"
+            placeholder="请输入渠道"
+          />
+        </n-form-item>
+        <n-form-item label="最新版本" path="latestVersion">
+          <n-input v-model:value="formValue.latestVersion" placeholder="请输入最新版本" />
+        </n-form-item>
+        <n-form-item label="最低支持版本" path="minSupportedVersion">
+          <n-input v-model:value="formValue.minSupportedVersion" placeholder="请输入最低支持版本" />
+        </n-form-item>
+        <n-form-item label="更新类型" path="updateType">
+          <n-select
+            v-model:value="formValue.updateType"
+            :options="updateTypeOptions"
+            placeholder="请选择更新类型"
+          />
+        </n-form-item>
+        <n-form-item label="再次提醒秒数">
+          <n-input-number v-model:value="formValue.remindAfterSeconds" :min="0" />
+        </n-form-item>
+        <n-form-item label="商店地址">
+          <n-input v-model:value="formValue.storeUrl" placeholder="请输入商店地址" />
+        </n-form-item>
+        <n-form-item label="安装包地址">
+          <n-input v-model:value="formValue.packageUrl" placeholder="请输入安装包地址" />
+        </n-form-item>
+        <n-form-item label="校验值">
+          <n-input v-model:value="formValue.checksum" placeholder="请输入安装包校验值" />
+        </n-form-item>
+        <n-form-item label="更新说明">
+          <n-input
+            v-model:value="formValue.releaseNotes"
+            type="textarea"
+            :autosize="{ minRows: 4, maxRows: 8 }"
+            placeholder="请输入更新说明"
+          />
+        </n-form-item>
+      </n-form>
+      <template #action>
+        <n-space>
+          <n-button @click="showModal = false">取消</n-button>
+          <n-button type="primary" :loading="submitLoading" @click="handleSubmit">保存</n-button>
+        </n-space>
+      </template>
+    </n-modal>
+  </div>
+</template>
+
+<script lang="ts" setup>
+  import { computed, h, onMounted, reactive, ref } from 'vue';
+  import { useMessage } from 'naive-ui';
+  import { useDictStore } from '@/store/modules/dict';
+  import { BasicForm, useForm } from '@/components/Form/index';
+  import { BasicTable, TableAction } from '@/components/Table';
+  import { usePermission } from '@/hooks/web/usePermission';
+  import { useUserStore } from '@/store/modules/user';
+  import { Edit, List } from '@/api/imAppRelease';
+  import { adaModalWidth, adaTableScrollX } from '@/utils/hotgo';
+  import {
+    columns,
+    loadOptions,
+    loadTenantOptions,
+    newState,
+    rules,
+    schemas,
+    State,
+    tenantOptions,
+  } from './model';
+
+  const dict = useDictStore();
+  const message = useMessage();
+  const { hasPermission } = usePermission();
+  const userStore = useUserStore();
+  const isPlatformAdmin = computed(() => userStore.isCompanyDept);
+  const actionRef = ref();
+  const searchFormRef = ref<any>({});
+  const formRef = ref();
+  const showModal = ref(false);
+  const submitLoading = ref(false);
+  const formValue = ref<State>(newState(null));
+  const dialogWidth = computed(() => adaModalWidth(720));
+  const platformOptions = computed(() => dict.getOptions('ImAppPlatformOptions'));
+  const updateTypeOptions = computed(() => dict.getOptions('ImAppUpdateTypeOptions'));
+  const currentTenantReady = computed(
+    () => !isPlatformAdmin.value || !!searchFormRef.value?.formModel?.tenantId
+  );
+
+  const tenantSchema = schemas.value.find((item) => item.field === 'tenantId');
+  if (tenantSchema) {
+    tenantSchema.ifShow = () => isPlatformAdmin.value;
+  }
+
+  const actionColumn = reactive({
+    width: 100,
+    title: '操作',
+    key: 'action',
+    fixed: 'right',
+    render(record: State) {
+      return h(TableAction as any, {
+        style: 'button',
+        actions: [
+          {
+            label: '编辑',
+            auth: ['/imAppRelease/edit'],
+            onClick: () => handleEdit(record),
+          },
+        ],
+      });
+    },
+  });
+  const scrollX = computed(() => adaTableScrollX(columns, actionColumn.width));
+
+  const [register, { setFieldsValue }] = useForm({
+    gridProps: { cols: '1 s:1 m:2 l:3 xl:4 2xl:4' },
+    labelWidth: 90,
+    schemas,
+  });
+
+  const loadDataTable = async (res) => {
+    const params = { ...searchFormRef.value?.formModel, ...res };
+    if (isPlatformAdmin.value && !params.tenantId)
+      return { list: [], page: 1, pageCount: 0, totalCount: 0 };
+    return await List(params);
+  };
+
+  function reloadTable() {
+    actionRef.value?.reload();
+  }
+
+  async function handleReset() {
+    const defaults: Recordable = {};
+    if (isPlatformAdmin.value && tenantOptions.value.length > 0)
+      defaults.tenantId = tenantOptions.value[0].value;
+    await setFieldsValue(defaults);
+    reloadTable();
+  }
+
+  function handleCreate() {
+    formValue.value = newState({
+      tenantId: searchFormRef.value?.formModel?.tenantId || 0,
+      platform: 'android',
+      channel: 'stable',
+      latestVersion: '1.0.0',
+      minSupportedVersion: '1.0.0',
+      updateType: 'none',
+      remindAfterSeconds: 0,
+    });
+    showModal.value = true;
+  }
+
+  function handleEdit(record: State) {
+    formValue.value = newState(record);
+    showModal.value = true;
+  }
+
+  async function handleSubmit() {
+    submitLoading.value = true;
+    try {
+      await formRef.value?.validate();
+      await Edit({ ...formValue.value });
+      message.success('操作成功');
+      showModal.value = false;
+      reloadTable();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      submitLoading.value = false;
+    }
+  }
+
+  onMounted(async () => {
+    loadOptions();
+    if (isPlatformAdmin.value) {
+      await loadTenantOptions();
+      if (tenantOptions.value.length > 0) {
+        await setFieldsValue({ tenantId: tenantOptions.value[0].value });
+      } else {
+        message.warning('暂无可用租户');
+      }
+    }
+    reloadTable();
+  });
+</script>
@@ -0,0 +1,136 @@
+import { computed, ref } from 'vue';
+import { cloneDeep } from 'lodash-es';
+import { FormSchema } from '@/components/Form';
+import { useDictStore } from '@/store/modules/dict';
+import { List as TenantList } from '@/api/imTenant';
+
+const dict = useDictStore();
+
+export const tenantOptions = ref<any[]>([]);
+
+export class State {
+  public tenantId = 0;
+  public tenantName = '';
+  public id = 0;
+  public platform = 'android';
+  public channel = 'stable';
+  public latestVersion = '1.0.0';
+  public minSupportedVersion = '1.0.0';
+  public updateType = 'none';
+  public releaseNotes = '';
+  public storeUrl = '';
+  public packageUrl = '';
+  public checksum = '';
+  public remindAfterSeconds = 0;
+  public publishedAt = '';
+  public updatedAt = '';
+
+  constructor(state?: Partial<State>) {
+    if (state) Object.assign(this, state);
+  }
+}
+
+export function newState(state: State | Record<string, any> | null): State {
+  if (state !== null) {
+    if (state instanceof State) return cloneDeep(state);
+    return new State(state);
+  }
+  return new State();
+}
+
+export const schemas = ref<FormSchema[]>([
+  {
+    field: 'tenantId',
+    component: 'NSelect',
+    label: '租户',
+    componentProps: {
+      clearable: false,
+      options: computed(() => tenantOptions.value),
+      placeholder: '请选择租户',
+    },
+  },
+  {
+    field: 'platform',
+    component: 'NSelect',
+    label: '平台',
+    componentProps: {
+      clearable: true,
+      options: computed(() => dict.getOptions('ImAppPlatformOptions')),
+      placeholder: '请选择平台',
+    },
+  },
+  {
+    field: 'channel',
+    component: 'NInput',
+    label: '渠道',
+    componentProps: {
+      clearable: true,
+      placeholder: '请输入渠道',
+    },
+  },
+]);
+
+export const columns = [
+  {
+    title: '平台',
+    key: 'platform',
+    align: 'left',
+    width: 100,
+    render(row: State) {
+      return dict.getLabel('ImAppPlatformOptions', row.platform) || row.platform;
+    },
+  },
+  { title: '渠道', key: 'channel', align: 'left', width: 100 },
+  { title: '最新版本', key: 'latestVersion', align: 'left', width: 120 },
+  { title: '最低支持', key: 'minSupportedVersion', align: 'left', width: 120 },
+  {
+    title: '更新类型',
+    key: 'updateType',
+    align: 'left',
+    width: 110,
+    render(row: State) {
+      return dict.getLabel('ImAppUpdateTypeOptions', row.updateType) || row.updateType;
+    },
+  },
+  { title: '再次提醒', key: 'remindAfterSeconds', align: 'left', width: 110 },
+  { title: '商店地址', key: 'storeUrl', align: 'left', width: 220 },
+  { title: '安装包地址', key: 'packageUrl', align: 'left', width: 220 },
+  { title: '发布时间', key: 'publishedAt', align: 'left', width: 180 },
+  { title: '更新时间', key: 'updatedAt', align: 'left', width: 180 },
+];
+
+export const rules = {
+  platform: { required: true, trigger: ['blur', 'change'], type: 'string', message: '请选择平台' },
+  channel: { required: true, trigger: ['blur', 'input'], type: 'string', message: '请输入渠道' },
+  latestVersion: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入最新版本',
+  },
+  minSupportedVersion: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入最低支持版本',
+  },
+  updateType: {
+    required: true,
+    trigger: ['blur', 'change'],
+    type: 'string',
+    message: '请选择更新类型',
+  },
+};
+
+export function loadOptions() {
+  dict.loadOptions(['ImAppPlatformOptions', 'ImAppUpdateTypeOptions']);
+}
+
+export async function loadTenantOptions() {
+  const res = await TenantList({ page: 1, perPage: 100 });
+  tenantOptions.value = (res?.list || []).map((item) => ({
+    label: `${item.name}（${item.code}）`,
+    value: item.id,
+  }));
+  return tenantOptions.value;
+}
@@ -0,0 +1,140 @@
+<template>
+  <div>
+    <div class="n-layout-page-header">
+      <n-card :bordered="false" title="IM意见反馈配置" />
+    </div>
+    <n-card :bordered="false" class="proCard">
+      <n-form
+        ref="formRef"
+        :model="formValue"
+        :rules="rules"
+        label-placement="left"
+        label-width="120"
+      >
+        <n-form-item v-if="isPlatformAdmin" label="租户">
+          <n-select
+            v-model:value="selectedTenantId"
+            :options="tenantOptions"
+            placeholder="请选择租户"
+            @update:value="loadConfig"
+          />
+        </n-form-item>
+        <n-form-item label="允许联系方式">
+          <n-switch v-model:value="allowContactValue" />
+        </n-form-item>
+        <n-form-item label="最大字数" path="maxLength">
+          <n-input-number v-model:value="formValue.maxLength" :min="1" />
+        </n-form-item>
+        <n-form-item label="反馈分类">
+          <n-input
+            v-model:value="formValue.categories"
+            type="textarea"
+            :autosize="{ minRows: 3, maxRows: 6 }"
+            placeholder="请输入JSON数组"
+          />
+        </n-form-item>
+        <n-form-item label="附件策略">
+          <n-input
+            v-model:value="formValue.attachmentPolicy"
+            type="textarea"
+            :autosize="{ minRows: 3, maxRows: 6 }"
+            placeholder="请输入JSON对象"
+          />
+        </n-form-item>
+        <n-form-item label="诊断提示" path="diagnosticsNotice">
+          <n-input
+            v-model:value="formValue.diagnosticsNotice"
+            type="textarea"
+            :autosize="{ minRows: 4, maxRows: 8 }"
+            placeholder="请输入诊断提示"
+          />
+        </n-form-item>
+        <n-form-item>
+          <n-space>
+            <n-button
+              type="primary"
+              :loading="submitLoading"
+              :disabled="!hasPermission(['/imFeedbackConfig/update']) || !currentTenantReady"
+              @click="handleSubmit"
+            >
+              保存
+            </n-button>
+            <n-button :loading="loadLoading" @click="loadConfig">刷新</n-button>
+          </n-space>
+        </n-form-item>
+      </n-form>
+    </n-card>
+  </div>
+</template>
+
+<script lang="ts" setup>
+  import { computed, onMounted, ref } from 'vue';
+  import { useMessage } from 'naive-ui';
+  import { usePermission } from '@/hooks/web/usePermission';
+  import { useUserStore } from '@/store/modules/user';
+  import { Get, Update } from '@/api/imFeedbackConfig';
+  import { loadOptions, loadTenantOptions, newState, rules, State, tenantOptions } from './model';
+
+  const message = useMessage();
+  const { hasPermission } = usePermission();
+  const userStore = useUserStore();
+  const isPlatformAdmin = computed(() => userStore.isCompanyDept);
+  const formRef = ref();
+  const formValue = ref<State>(newState(null));
+  const selectedTenantId = ref(0);
+  const loadLoading = ref(false);
+  const submitLoading = ref(false);
+  const currentTenantReady = computed(() => !isPlatformAdmin.value || selectedTenantId.value > 0);
+
+  const allowContactValue = computed({
+    get: () => formValue.value.allowContact === 1,
+    set: (value: boolean) => {
+      formValue.value.allowContact = value ? 1 : 0;
+    },
+  });
+
+  async function loadConfig() {
+    if (!currentTenantReady.value) return;
+    loadLoading.value = true;
+    try {
+      const data = await Get({ tenantId: selectedTenantId.value });
+      formValue.value = newState(data || null);
+      formValue.value.tenantId = selectedTenantId.value;
+    } catch (e: any) {
+      message.error(e.message || '加载失败');
+    } finally {
+      loadLoading.value = false;
+    }
+  }
+
+  async function handleSubmit() {
+    submitLoading.value = true;
+    try {
+      await formRef.value?.validate();
+      const categories = JSON.parse(formValue.value.categories || '[]');
+      const attachmentPolicy = JSON.parse(formValue.value.attachmentPolicy || '{}');
+      await Update({
+        ...formValue.value,
+        tenantId: selectedTenantId.value,
+        categories,
+        attachmentPolicy,
+      });
+      message.success('操作成功');
+      await loadConfig();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      submitLoading.value = false;
+    }
+  }
+
+  onMounted(async () => {
+    loadOptions();
+    if (isPlatformAdmin.value) {
+      await loadTenantOptions();
+      if (tenantOptions.value.length > 0) selectedTenantId.value = tenantOptions.value[0].value;
+      else message.warning('暂无可用租户');
+    }
+    await loadConfig();
+  });
+</script>
@@ -0,0 +1,58 @@
+import { ref } from 'vue';
+import { cloneDeep } from 'lodash-es';
+import { List as TenantList } from '@/api/imTenant';
+import { useDictStore } from '@/store/modules/dict';
+
+export const tenantOptions = ref<any[]>([]);
+
+export class State {
+  public tenantId = 0;
+  public tenantName = '';
+  public id = 1;
+  public categories = '["bug","suggestion","complaint","other"]';
+  public maxLength = 1000;
+  public attachmentPolicy = '{"max_files":5,"purpose":"feedback"}';
+  public allowContact = 1;
+  public diagnosticsNotice = '仅在你同意时上传脱敏诊断信息。';
+  public updatedAt = '';
+
+  constructor(state?: Partial<State>) {
+    if (state) Object.assign(this, state);
+  }
+}
+
+export function newState(state: State | Record<string, any> | null): State {
+  if (state !== null) {
+    if (state instanceof State) return cloneDeep(state);
+    return new State(state);
+  }
+  return new State();
+}
+
+export const rules = {
+  diagnosticsNotice: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入诊断提示',
+  },
+  maxLength: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'number',
+    message: '请输入最大字数',
+  },
+};
+
+export function loadOptions() {
+  useDictStore().loadOptions(['ImFilePolicySwitchOptions']);
+}
+
+export async function loadTenantOptions() {
+  const res = await TenantList({ page: 1, perPage: 100 });
+  tenantOptions.value = (res?.list || []).map((item) => ({
+    label: `${item.name}（${item.code}）`,
+    value: item.id,
+  }));
+  return tenantOptions.value;
+}
@@ -0,0 +1,152 @@
+<template>
+  <div>
+    <div class="n-layout-page-header">
+      <n-card :bordered="false" title="IM总经理信箱配置" />
+    </div>
+    <n-card :bordered="false" class="proCard">
+      <n-form
+        ref="formRef"
+        :model="formValue"
+        :rules="rules"
+        label-placement="left"
+        label-width="120"
+      >
+        <n-form-item v-if="isPlatformAdmin" label="租户">
+          <n-select
+            v-model:value="selectedTenantId"
+            :options="tenantOptions"
+            placeholder="请选择租户"
+            @update:value="loadConfig"
+          />
+        </n-form-item>
+        <n-form-item label="启用信箱">
+          <n-switch v-model:value="enabledValue" />
+        </n-form-item>
+        <n-form-item label="允许匿名">
+          <n-switch v-model:value="allowAnonymousValue" />
+        </n-form-item>
+        <n-form-item label="最大字数" path="maxLength">
+          <n-input-number v-model:value="formValue.maxLength" :min="1" />
+        </n-form-item>
+        <n-form-item label="必填字段">
+          <n-input
+            v-model:value="formValue.requiredFields"
+            type="textarea"
+            :autosize="{ minRows: 3, maxRows: 6 }"
+            placeholder="请输入JSON数组"
+          />
+        </n-form-item>
+        <n-form-item label="附件策略">
+          <n-input
+            v-model:value="formValue.attachmentPolicy"
+            type="textarea"
+            :autosize="{ minRows: 3, maxRows: 6 }"
+            placeholder="请输入JSON对象"
+          />
+        </n-form-item>
+        <n-form-item label="告知标题" path="noticeTitle">
+          <n-input v-model:value="formValue.noticeTitle" placeholder="请输入告知标题" />
+        </n-form-item>
+        <n-form-item label="告知内容" path="noticeContent">
+          <n-input
+            v-model:value="formValue.noticeContent"
+            type="textarea"
+            :autosize="{ minRows: 5, maxRows: 10 }"
+            placeholder="请输入告知内容"
+          />
+        </n-form-item>
+        <n-form-item>
+          <n-space>
+            <n-button
+              type="primary"
+              :loading="submitLoading"
+              :disabled="!hasPermission(['/imMailboxConfig/update']) || !currentTenantReady"
+              @click="handleSubmit"
+            >
+              保存
+            </n-button>
+            <n-button :loading="loadLoading" @click="loadConfig">刷新</n-button>
+          </n-space>
+        </n-form-item>
+      </n-form>
+    </n-card>
+  </div>
+</template>
+
+<script lang="ts" setup>
+  import { computed, onMounted, ref } from 'vue';
+  import { useMessage } from 'naive-ui';
+  import { usePermission } from '@/hooks/web/usePermission';
+  import { useUserStore } from '@/store/modules/user';
+  import { Get, Update } from '@/api/imMailboxConfig';
+  import { loadOptions, loadTenantOptions, newState, rules, State, tenantOptions } from './model';
+
+  const message = useMessage();
+  const { hasPermission } = usePermission();
+  const userStore = useUserStore();
+  const isPlatformAdmin = computed(() => userStore.isCompanyDept);
+  const formRef = ref();
+  const formValue = ref<State>(newState(null));
+  const selectedTenantId = ref(0);
+  const loadLoading = ref(false);
+  const submitLoading = ref(false);
+  const currentTenantReady = computed(() => !isPlatformAdmin.value || selectedTenantId.value > 0);
+
+  const enabledValue = computed({
+    get: () => formValue.value.enabled === 1,
+    set: (value: boolean) => {
+      formValue.value.enabled = value ? 1 : 0;
+    },
+  });
+  const allowAnonymousValue = computed({
+    get: () => formValue.value.allowAnonymous === 1,
+    set: (value: boolean) => {
+      formValue.value.allowAnonymous = value ? 1 : 0;
+    },
+  });
+
+  async function loadConfig() {
+    if (!currentTenantReady.value) return;
+    loadLoading.value = true;
+    try {
+      const data = await Get({ tenantId: selectedTenantId.value });
+      formValue.value = newState(data || null);
+      formValue.value.tenantId = selectedTenantId.value;
+    } catch (e: any) {
+      message.error(e.message || '加载失败');
+    } finally {
+      loadLoading.value = false;
+    }
+  }
+
+  async function handleSubmit() {
+    submitLoading.value = true;
+    try {
+      await formRef.value?.validate();
+      const requiredFields = JSON.parse(formValue.value.requiredFields || '[]');
+      const attachmentPolicy = JSON.parse(formValue.value.attachmentPolicy || '{}');
+      await Update({
+        ...formValue.value,
+        tenantId: selectedTenantId.value,
+        requiredFields,
+        attachmentPolicy,
+      });
+      message.success('操作成功');
+      await loadConfig();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      submitLoading.value = false;
+    }
+  }
+
+  onMounted(async () => {
+    loadOptions();
+    if (isPlatformAdmin.value) {
+      await loadTenantOptions();
+      if (tenantOptions.value.length > 0) selectedTenantId.value = tenantOptions.value[0].value;
+      else message.warning('暂无可用租户');
+    }
+    await loadConfig();
+  });
+</script>
@@ -0,0 +1,67 @@
+import { ref } from 'vue';
+import { cloneDeep } from 'lodash-es';
+import { List as TenantList } from '@/api/imTenant';
+import { useDictStore } from '@/store/modules/dict';
+
+export const tenantOptions = ref<any[]>([]);
+
+export class State {
+  public tenantId = 0;
+  public tenantName = '';
+  public id = 1;
+  public enabled = 1;
+  public allowAnonymous = 1;
+  public requiredFields = '["subject","content"]';
+  public maxLength = 5000;
+  public attachmentPolicy = '{"max_files":5,"purpose":"executive_mailbox"}';
+  public noticeTitle = '总经理信箱';
+  public noticeContent = '请如实填写诉求，匿名提交将按企业政策保护展示身份。';
+  public noticeUpdatedAt = '';
+  public updatedAt = '';
+
+  constructor(state?: Partial<State>) {
+    if (state) Object.assign(this, state);
+  }
+}
+
+export function newState(state: State | Record<string, any> | null): State {
+  if (state !== null) {
+    if (state instanceof State) return cloneDeep(state);
+    return new State(state);
+  }
+  return new State();
+}
+
+export const rules = {
+  noticeTitle: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入告知标题',
+  },
+  noticeContent: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'string',
+    message: '请输入告知内容',
+  },
+  maxLength: {
+    required: true,
+    trigger: ['blur', 'input'],
+    type: 'number',
+    message: '请输入最大字数',
+  },
+};
+
+export function loadOptions() {
+  useDictStore().loadOptions(['ImFilePolicySwitchOptions']);
+}
+
+export async function loadTenantOptions() {
+  const res = await TenantList({ page: 1, perPage: 100 });
+  tenantOptions.value = (res?.list || []).map((item) => ({
+    label: `${item.name}（${item.code}）`,
+    value: item.id,
+  }));
+  return tenantOptions.value;
+}
@@ -0,0 +1,291 @@
+<template>
+  <div>
+    <div class="n-layout-page-header">
+      <n-card :bordered="false" title="IM工作台" />
+    </div>
+    <n-card :bordered="false" class="proCard">
+      <BasicForm
+        ref="searchFormRef"
+        @register="register"
+        @submit="reloadTable"
+        @reset="handleReset"
+        @keyup.enter="reloadTable"
+      />
+      <BasicTable
+        ref="actionRef"
+        :columns="columns"
+        :request="loadDataTable"
+        :row-key="(row) => row.tenantId + '-' + row.code"
+        :actionColumn="actionColumn"
+        :scroll-x="scrollX"
+        :resizeHeightOffset="-10000"
+      >
+        <template #tableTitle>
+          <n-space>
+            <n-button
+              type="primary"
+              :disabled="!hasPermission(['/imWorkbench/edit']) || !currentTenantReady"
+              @click="handleCreate"
+            >
+              新增模块
+            </n-button>
+            <n-button
+              :disabled="!hasPermission(['/imWorkbench/reorder']) || tableRows.length === 0"
+              :loading="reorderLoading"
+              @click="handleReorder"
+            >
+              保存排序
+            </n-button>
+          </n-space>
+        </template>
+      </BasicTable>
+    </n-card>
+
+    <n-modal
+      v-model:show="showModal"
+      preset="dialog"
+      :show-icon="false"
+      :title="formValue.id > 0 ? '编辑工作台模块' : '新增工作台模块'"
+      :style="{ width: dialogWidth }"
+    >
+      <n-form
+        ref="formRef"
+        :model="formValue"
+        :rules="rules"
+        label-placement="left"
+        label-width="92"
+      >
+        <n-form-item label="编码" path="code">
+          <n-input
+            v-model:value="formValue.code"
+            :disabled="formValue.id > 0"
+            placeholder="请输入模块编码"
+          />
+        </n-form-item>
+        <n-form-item label="名称" path="name">
+          <n-input v-model:value="formValue.name" placeholder="请输入模块名称" />
+        </n-form-item>
+        <n-form-item label="路由" path="route">
+          <n-select
+            v-model:value="formValue.route"
+            :options="routeOptions"
+            placeholder="请选择客户端路由"
+          />
+        </n-form-item>
+        <n-form-item label="排序">
+          <n-input-number v-model:value="formValue.sortOrder" :min="0" />
+        </n-form-item>
+        <n-form-item label="图标ID">
+          <n-input v-model:value="formValue.iconFileId" placeholder="请输入图标文件ID" />
+        </n-form-item>
+        <n-form-item label="角标Key">
+          <n-input v-model:value="formValue.unreadKey" placeholder="请输入未读角标Key" />
+        </n-form-item>
+        <n-form-item label="权限" path="permission">
+          <n-select
+            v-model:value="formValue.permission"
+            :options="permissionOptions"
+            placeholder="请选择权限策略"
+          />
+        </n-form-item>
+        <n-form-item label="状态">
+          <n-switch v-model:value="enabledValue" />
+        </n-form-item>
+      </n-form>
+      <template #action>
+        <n-space>
+          <n-button @click="showModal = false">取消</n-button>
+          <n-button type="primary" :loading="submitLoading" @click="handleSubmit">保存</n-button>
+        </n-space>
+      </template>
+    </n-modal>
+  </div>
+</template>
+
+<script lang="ts" setup>
+  import { computed, h, onMounted, reactive, ref } from 'vue';
+  import { useDialog, useMessage } from 'naive-ui';
+  import { useDictStore } from '@/store/modules/dict';
+  import { BasicForm, useForm } from '@/components/Form/index';
+  import { BasicTable, TableAction } from '@/components/Table';
+  import { usePermission } from '@/hooks/web/usePermission';
+  import { useUserStore } from '@/store/modules/user';
+  import { Delete, Edit, List, Reorder } from '@/api/imWorkbench';
+  import { adaModalWidth, adaTableScrollX } from '@/utils/hotgo';
+  import {
+    columns,
+    loadOptions,
+    loadTenantOptions,
+    newState,
+    rules,
+    schemas,
+    State,
+    tenantOptions,
+  } from './model';
+
+  const dict = useDictStore();
+  const dialog = useDialog();
+  const message = useMessage();
+  const { hasPermission } = usePermission();
+  const userStore = useUserStore();
+  const isPlatformAdmin = computed(() => userStore.isCompanyDept);
+  const actionRef = ref();
+  const searchFormRef = ref<any>({});
+  const formRef = ref();
+  const showModal = ref(false);
+  const submitLoading = ref(false);
+  const reorderLoading = ref(false);
+  const tableRows = ref<State[]>([]);
+  const formValue = ref<State>(newState(null));
+  const dialogWidth = computed(() => adaModalWidth(640));
+  const routeOptions = computed(() => dict.getOptions('ImWorkbenchRouteOptions'));
+  const permissionOptions = computed(() => dict.getOptions('ImWorkbenchPermissionOptions'));
+  const currentTenantReady = computed(
+    () => !isPlatformAdmin.value || !!searchFormRef.value?.formModel?.tenantId
+  );
+
+  const tenantSchema = schemas.value.find((item) => item.field === 'tenantId');
+  if (tenantSchema) {
+    tenantSchema.ifShow = () => isPlatformAdmin.value;
+  }
+
+  const enabledValue = computed({
+    get: () => formValue.value.enabled === 1,
+    set: (value: boolean) => {
+      formValue.value.enabled = value ? 1 : 0;
+    },
+  });
+
+  const actionColumn = reactive({
+    width: 150,
+    title: '操作',
+    key: 'action',
+    fixed: 'right',
+    render(record: State) {
+      return h(TableAction as any, {
+        style: 'button',
+        actions: [
+          {
+            label: '编辑',
+            auth: ['/imWorkbench/edit'],
+            onClick: () => handleEdit(record),
+          },
+          {
+            label: '禁用',
+            auth: ['/imWorkbench/delete'],
+            disabled: record.enabled === 0,
+            onClick: () => handleDelete(record),
+          },
+        ],
+      });
+    },
+  });
+  const scrollX = computed(() => adaTableScrollX(columns, actionColumn.width));
+
+  const [register, { setFieldsValue }] = useForm({
+    gridProps: { cols: '1 s:1 m:2 l:3 xl:4 2xl:4' },
+    labelWidth: 90,
+    schemas,
+  });
+
+  const loadDataTable = async (res) => {
+    const params = { ...searchFormRef.value?.formModel, ...res };
+    if (isPlatformAdmin.value && !params.tenantId) {
+      tableRows.value = [];
+      return { list: [], page: 1, pageCount: 0, totalCount: 0 };
+    }
+    const data = await List(params);
+    tableRows.value = data?.list || [];
+    return data;
+  };
+
+  function reloadTable() {
+    actionRef.value?.reload();
+  }
+
+  async function handleReset() {
+    const defaults: Recordable = {};
+    if (isPlatformAdmin.value && tenantOptions.value.length > 0)
+      defaults.tenantId = tenantOptions.value[0].value;
+    await setFieldsValue(defaults);
+    reloadTable();
+  }
+
+  function handleCreate() {
+    formValue.value = newState({
+      tenantId: searchFormRef.value?.formModel?.tenantId || 0,
+      enabled: 1,
+      permission: 'enabled',
+      sortOrder: (tableRows.value.length + 1) * 10,
+    });
+    showModal.value = true;
+  }
+
+  function handleEdit(record: State) {
+    formValue.value = newState(record);
+    showModal.value = true;
+  }
+
+  function handleDelete(record: State) {
+    dialog.warning({
+      title: '确认禁用',
+      content: `确定禁用工作台模块「${record.name}」吗？`,
+      positiveText: '禁用',
+      negativeText: '取消',
+      onPositiveClick: async () => {
+        await Delete({ tenantId: record.tenantId, id: record.id, code: record.code });
+        message.success('操作成功');
+        reloadTable();
+      },
+    });
+  }
+
+  async function handleReorder() {
+    reorderLoading.value = true;
+    try {
+      const tenantId =
+        searchFormRef.value?.formModel?.tenantId || tableRows.value[0]?.tenantId || 0;
+      await Reorder({
+        tenantId,
+        items: tableRows.value.map((item, index) => ({
+          code: item.code,
+          sortOrder: item.sortOrder || (index + 1) * 10,
+        })),
+      });
+      message.success('操作成功');
+      reloadTable();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      reorderLoading.value = false;
+    }
+  }
+
+  async function handleSubmit() {
+    submitLoading.value = true;
+    try {
+      await formRef.value?.validate();
+      await Edit({ ...formValue.value });
+      message.success('操作成功');
+      showModal.value = false;
+      reloadTable();
+    } catch (e: any) {
+      message.error(e.message || '操作失败');
+    } finally {
+      submitLoading.value = false;
+    }
+  }
+
+  onMounted(async () => {
+    loadOptions();
+    if (isPlatformAdmin.value) {
+      await loadTenantOptions();
+      if (tenantOptions.value.length > 0) {
+        await setFieldsValue({ tenantId: tenantOptions.value[0].value });
+      } else {
+        message.warning('暂无可用租户');
+      }
+    }
+    reloadTable();
+  });
+</script>
@@ -0,0 +1,143 @@
+import { computed, ref } from 'vue';
+import { cloneDeep } from 'lodash-es';
+import { FormSchema } from '@/components/Form';
+import { useDictStore } from '@/store/modules/dict';
+import { List as TenantList } from '@/api/imTenant';
+
+const dict = useDictStore();
+
+export const tenantOptions = ref<any[]>([]);
+
+export class State {
+  public tenantId = 0;
+  public tenantName = '';
+  public id = 0;
+  public code = '';
+  public name = '';
+  public iconFileId = '';
+  public route = '';
+  public sortOrder = 0;
+  public unreadKey = '';
+  public enabled = 1;
+  public permission = 'enabled';
+  public createdAt = '';
+  public updatedAt = '';
+
+  constructor(state?: Partial<State>) {
+    if (state) Object.assign(this, state);
+  }
+}
+
+export function newState(state: State | Record<string, any> | null): State {
+  if (state !== null) {
+    if (state instanceof State) return cloneDeep(state);
+    return new State(state);
+  }
+  return new State();
+}
+
+export const schemas = ref<FormSchema[]>([
+  {
+    field: 'tenantId',
+    component: 'NSelect',
+    label: '租户',
+    componentProps: {
+      clearable: false,
+      options: computed(() => tenantOptions.value),
+      placeholder: '请选择租户',
+    },
+  },
+  {
+    field: 'code',
+    component: 'NInput',
+    label: '编码',
+    componentProps: {
+      clearable: true,
+      placeholder: '请输入模块编码',
+    },
+  },
+  {
+    field: 'name',
+    component: 'NInput',
+    label: '名称',
+    componentProps: {
+      clearable: true,
+      placeholder: '请输入模块名称',
+    },
+  },
+  {
+    field: 'enabled',
+    component: 'NSelect',
+    label: '状态',
+    componentProps: {
+      clearable: true,
+      options: computed(() => dict.getOptions('ImWorkbenchAppEnabledOptions')),
+      placeholder: '请选择状态',
+    },
+  },
+]);
+
+export const columns = [
+  { title: '编码', key: 'code', align: 'left', width: 150 },
+  { title: '名称', key: 'name', align: 'left', width: 140 },
+  {
+    title: '路由',
+    key: 'route',
+    align: 'left',
+    width: 160,
+    render(row: State) {
+      return dict.getLabel('ImWorkbenchRouteOptions', row.route) || row.route;
+    },
+  },
+  { title: '排序', key: 'sortOrder', align: 'left', width: 90 },
+  { title: '图标ID', key: 'iconFileId', align: 'left', width: 150 },
+  { title: '角标Key', key: 'unreadKey', align: 'left', width: 130 },
+  {
+    title: '状态',
+    key: 'enabled',
+    align: 'left',
+    width: 90,
+    render(row: State) {
+      return dict.getLabel('ImWorkbenchAppEnabledOptions', row.enabled);
+    },
+  },
+  {
+    title: '权限',
+    key: 'permission',
+    align: 'left',
+    width: 120,
+    render(row: State) {
+      return dict.getLabel('ImWorkbenchPermissionOptions', row.permission) || row.permission;
+    },
+  },
+  { title: '更新时间', key: 'updatedAt', align: 'left', width: 180 },
+];
+
+export const rules = {
+  code: { required: true, trigger: ['blur', 'input'], type: 'string', message: '请输入模块编码' },
+  name: { required: true, trigger: ['blur', 'input'], type: 'string', message: '请输入模块名称' },
+  route: { required: true, trigger: ['blur', 'change'], type: 'string', message: '请选择路由' },
+  permission: {
+    required: true,
+    trigger: ['blur', 'change'],
+    type: 'string',
+    message: '请选择权限策略',
+  },
+};
+
+export function loadOptions() {
+  dict.loadOptions([
+    'ImWorkbenchAppEnabledOptions',
+    'ImWorkbenchPermissionOptions',
+    'ImWorkbenchRouteOptions',
+  ]);
+}
+
+export async function loadTenantOptions() {
+  const res = await TenantList({ page: 1, perPage: 100 });
+  tenantOptions.value = (res?.list || []).map((item) => ({
+    label: `${item.name}（${item.code}）`,
+    value: item.id,
+  }));
+  return tenantOptions.value;
+}