diff --git a/.gitea/workflows/deploy.yml b/.gitea/workflows/deploy.yml
index cfa2c6b..46bc301 100644
--- a/.gitea/workflows/deploy.yml
+++ b/.gitea/workflows/deploy.yml
@@ -40,7 +40,7 @@ jobs:
         run: |
           set -euo pipefail
           SHORT_SHA="$(printf '%.12s' "$GITHUB_SHA")"
-          docker build -t "${IMAGE}:pro" -t "${IMAGE}:${SHORT_SHA}" .
+          docker build --build-arg VITE_CUSTOMER_SERVICE_PROVIDER=third_party -t "${IMAGE}:pro" -t "${IMAGE}:${SHORT_SHA}" .
           docker push "$IMAGE:pro"
           docker push "$IMAGE:$SHORT_SHA"
 
diff --git a/Dockerfile b/Dockerfile
index e843d59..c373994 100644
--- a/Dockerfile
+++ b/Dockerfile
@@ -6,7 +6,9 @@ RUN corepack enable
 COPY web/package.json web/pnpm-lock.yaml web/pnpm-workspace.yaml ./
 RUN pnpm install --frozen-lockfile
 COPY web/ ./
+ARG VITE_CUSTOMER_SERVICE_PROVIDER=
 ENV VITE_PUBLIC_PATH=/
+ENV VITE_CUSTOMER_SERVICE_PROVIDER=${VITE_CUSTOMER_SERVICE_PROVIDER}
 RUN pnpm run build
 
 # ---- Stage 2: build the Go backend ----
diff --git a/tests/test_actions_workflow.py b/tests/test_actions_workflow.py
index 15f4c16..b6fc031 100644
--- a/tests/test_actions_workflow.py
+++ b/tests/test_actions_workflow.py
@@ -21,6 +21,12 @@ class DeployWorkflowContractTest(unittest.TestCase):
         self.assertIn("git.olns.shop/pro/olons_server", self.workflow)
         self.assertIn("docker push", self.workflow)
         self.assertIn(":pro", self.workflow)
+        self.assertIn("--build-arg VITE_CUSTOMER_SERVICE_PROVIDER=third_party", self.workflow)
+
+    def test_production_image_enables_customer_service_widget(self):
+        dockerfile = (WORKFLOW.parents[2] / "Dockerfile").read_text(encoding="utf-8")
+        self.assertIn("ARG VITE_CUSTOMER_SERVICE_PROVIDER=", dockerfile)
+        self.assertIn("ENV VITE_CUSTOMER_SERVICE_PROVIDER=${VITE_CUSTOMER_SERVICE_PROVIDER}", dockerfile)
 
     def test_deploys_compose_service_with_pinned_host_key(self):
         self.assertIn("DEPLOY_SSH_KEY", self.workflow)
@@ -53,4 +59,3 @@ class DeployWorkflowContractTest(unittest.TestCase):
 
 if __name__ == "__main__":
     unittest.main()
-
diff --git a/web/src/mobile/views/SupportView.vue b/web/src/mobile/views/SupportView.vue
index e59cbb0..2900e9d 100644
--- a/web/src/mobile/views/SupportView.vue
+++ b/web/src/mobile/views/SupportView.vue
@@ -16,7 +16,7 @@
           v-for="item in services"
           :key="item.id"
           class="m-service-card"
-          @click="$router.push(`/app/support/${item.id}`)"
+          @click="openService(item)"
         >
           <div class="m-service-avatar"
             ><img
@@ -35,6 +35,15 @@
     </div>
   </section>
 
+  <section v-else-if="useThirdPartyChat" class="m-third-party-launch">
+    <PageHeader title="在线客服" />
+    <div class="m-third-party-launch__content">
+      <h2>在线客服</h2>
+      <p>聊天窗口将在当前页面内打开。</p>
+      <button type="button" class="m-primary-btn" @click="openThirdPartyChat">打开在线客服</button>
+    </div>
+  </section>
+
   <section v-else class="m-chat">
     <PageHeader :title="current?.name || '在线客服'" />
     <div class="m-chat-time">会话内容已安全加密，请勿发送密码或验证码</div>
@@ -144,7 +153,7 @@
 
 <script setup lang="ts">
   import { computed, nextTick, onBeforeUnmount, onMounted, ref, watch } from 'vue';
-  import { useRoute } from 'vue-router';
+  import { useRoute, useRouter } from 'vue-router';
   import {
     HappyOutline,
     HeadsetOutline,
@@ -161,8 +170,77 @@
     type CustomerServiceConnectionState,
     type CustomerServiceSession,
   } from '../im';
+  type ThirdPartyChatWidget = {
+    initialized: boolean;
+    configReady: boolean;
+    init: (config: { channelId: string; useCustomButton: boolean }) => void;
+    open: () => void;
+    close: () => void;
+  };
+  declare global {
+    interface Window {
+      ChatWidget?: ThirdPartyChatWidget;
+      __olonsChatWidgetScriptPromise?: Promise<void>;
+      __olonsChatWidgetConfigPromise?: Promise<void>;
+    }
+  }
   const route = useRoute();
+  const router = useRouter();
   const isChat = computed(() => Boolean(route.params.id));
+  const useThirdPartyChat = import.meta.env.VITE_CUSTOMER_SERVICE_PROVIDER === 'third_party';
+  const thirdPartyChatChannelId = 'ebdf4b92054645d992ec9ede4ac19161';
+  const thirdPartyChatScriptUrl = 'https://47.115.208.214:1582/chat/widget.js';
+  function openService(item: any) {
+    if (useThirdPartyChat) {
+      void openThirdPartyChat();
+      return;
+    }
+    void router.push(`/app/support/${item.id}`);
+  }
+  function loadThirdPartyChatWidget() {
+    if (window.ChatWidget?.initialized) return Promise.resolve();
+    if (!window.__olonsChatWidgetScriptPromise) {
+      window.__olonsChatWidgetScriptPromise = new Promise<void>((resolve, reject) => {
+        const script = document.createElement('script');
+        script.src = thirdPartyChatScriptUrl;
+        script.async = true;
+        script.onload = () => resolve();
+        script.onerror = () => reject(new Error('客服插件加载失败，请稍后重试'));
+        document.head.appendChild(script);
+      });
+    }
+    return window.__olonsChatWidgetScriptPromise;
+  }
+  async function initializeThirdPartyChatWidget() {
+    if (!useThirdPartyChat) return;
+    try {
+      await loadThirdPartyChatWidget();
+      const widget = window.ChatWidget;
+      if (!widget) throw new Error('客服插件初始化失败，请刷新页面重试');
+      if (!widget.initialized) {
+        window.__olonsChatWidgetConfigPromise = new Promise<void>((resolve) => {
+          window.addEventListener('chatWidgetReady', () => resolve(), { once: true });
+        });
+        widget.init({ channelId: thirdPartyChatChannelId, useCustomButton: true });
+      }
+      if (widget.configReady) return;
+      await Promise.race([
+        window.__olonsChatWidgetConfigPromise,
+        new Promise<void>((_, reject) => window.setTimeout(() => reject(new Error('客服配置加载超时，请稍后重试')), 10000)),
+      ]);
+    } catch (err) {
+      window.$message?.error(errorText(err));
+      throw err;
+    }
+  }
+  async function openThirdPartyChat() {
+    try {
+      await initializeThirdPartyChatWidget();
+      window.ChatWidget?.open();
+    } catch {
+      // initializeThirdPartyChatWidget already displays a user-facing error.
+    }
+  }
   const loading = ref(true);
   const error = ref('');
   const services = ref<any[]>([]);
@@ -418,9 +496,62 @@
     }).format(new Date(value));
   }
   watch(() => route.params.id, (serviceID) => {
+    if (useThirdPartyChat) {
+      if (!serviceID) void load();
+      return;
+    }
     if (serviceID) void connectChat();
     else disconnectChat();
   }, { immediate: true, flush: 'sync' });
-  onMounted(load);
-  onBeforeUnmount(disconnectChat);
+  onMounted(() => {
+    if (!isChat.value) void load();
+    if (useThirdPartyChat) void initializeThirdPartyChatWidget().catch(() => undefined);
+  });
+  onBeforeUnmount(() => {
+    disconnectChat();
+    if (useThirdPartyChat && window.ChatWidget?.initialized) window.ChatWidget.close();
+  });
 </script>
+
+<style scoped>
+  .m-third-party-launch {
+    display: flex;
+    width: 100%;
+    min-height: 100dvh;
+    flex-direction: column;
+    background: #fff;
+  }
+
+  .m-third-party-launch__content {
+    display: flex;
+    flex: 1;
+    flex-direction: column;
+    align-items: center;
+    justify-content: center;
+    gap: 12px;
+    padding: 24px;
+    text-align: center;
+  }
+
+  .m-third-party-launch__content h2,
+  .m-third-party-launch__content p {
+    margin: 0;
+  }
+
+  :global(.chat-widget-iframe-container.mobile) {
+    width: min(92vw, 380px) !important;
+    height: min(72dvh, 560px) !important;
+    max-height: calc(100dvh - 150px) !important;
+    top: auto !important;
+    right: 12px !important;
+    bottom: calc(84px + env(safe-area-inset-bottom)) !important;
+    left: auto !important;
+    border-radius: 14px !important;
+    box-shadow: 0 8px 28px rgb(0 0 0 / 20%) !important;
+    overflow: hidden !important;
+  }
+
+  :global(.chat-widget-iframe-container.mobile .chat-widget-iframe) {
+    border-radius: 14px !important;
+  }
+</style>