diff --git a/server/db/mysql/tenant_adapter.go b/server/db/mysql/tenant_adapter.go
index 45d4333..be58b87 100644
--- a/server/db/mysql/tenant_adapter.go
+++ b/server/db/mysql/tenant_adapter.go
@@ -6087,16 +6087,30 @@ func (a *adapter) TenantUserProfileGet(id t.TenantID, uid t.Uid) (*t.UserProfile
 	if cancel != nil {
 		defer cancel()
 	}
-	profileID, err := nextSnowflakeID()
-	if err != nil {
+	profile, err := a.userProfileByUID(ctx, uid)
+	if err == nil {
+		return profile, nil
+	}
+	if err != sql.ErrNoRows {
 		return nil, err
 	}
-	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_profiles(id,user_id,public_account) VALUES(?,?,?)`, profileID, decodeUID(uid), uid.UserId()); err != nil {
+	if err := a.ensureUserProfile(ctx, uid); err != nil {
 		return nil, err
 	}
 	return a.userProfileByUID(ctx, uid)
 }
 
+func (a *adapter) ensureUserProfile(ctx context.Context, uid t.Uid) error {
+	profileID, err := nextSnowflakeID()
+	if err != nil {
+		return err
+	}
+	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_profiles(id,user_id,public_account) VALUES(?,?,?)`, profileID, decodeUID(uid), uid.UserId()); err != nil {
+		return err
+	}
+	return nil
+}
+
 func (a *adapter) TenantUserProfileUpdate(id t.TenantID, uid t.Uid, patch t.UserProfilePatch) (*t.UserProfile, error) {
 	if !a.tenantScopedDB {
 		tenantAdp, err := a.routedTenantAdapter(id)
@@ -6114,11 +6128,7 @@ func (a *adapter) TenantUserProfileUpdate(id t.TenantID, uid t.Uid, patch t.User
 	if cancel != nil {
 		defer cancel()
 	}
-	profileID, err := nextSnowflakeID()
-	if err != nil {
-		return nil, err
-	}
-	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_profiles(id,user_id,public_account) VALUES(?,?,?)`, profileID, decodeUID(uid), uid.UserId()); err != nil {
+	if err := a.ensureUserProfile(ctx, uid); err != nil {
 		return nil, err
 	}
 	sets := []string{"version=version+1", "updated_at=CURRENT_TIMESTAMP(3)"}
@@ -6185,16 +6195,30 @@ func (a *adapter) TenantUserPrivacyGet(id t.TenantID, uid t.Uid) (*t.UserPrivacy
 	if cancel != nil {
 		defer cancel()
 	}
-	privacyID, err := nextSnowflakeID()
-	if err != nil {
+	privacy, err := a.userPrivacyByUID(ctx, uid)
+	if err == nil {
+		return privacy, nil
+	}
+	if err != sql.ErrNoRows {
 		return nil, err
 	}
-	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_privacy_settings(id,user_id,add_me_methods) VALUES(?,?,'{"account":true,"phone":true,"qr":true,"group":true}')`, privacyID, decodeUID(uid)); err != nil {
+	if err := a.ensureUserPrivacy(ctx, uid); err != nil {
 		return nil, err
 	}
 	return a.userPrivacyByUID(ctx, uid)
 }
 
+func (a *adapter) ensureUserPrivacy(ctx context.Context, uid t.Uid) error {
+	privacyID, err := nextSnowflakeID()
+	if err != nil {
+		return err
+	}
+	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_privacy_settings(id,user_id,add_me_methods) VALUES(?,?,'{"account":true,"phone":true,"qr":true,"group":true}')`, privacyID, decodeUID(uid)); err != nil {
+		return err
+	}
+	return nil
+}
+
 func (a *adapter) TenantUserPrivacyUpdate(id t.TenantID, uid t.Uid, patch t.UserPrivacyPatch) (*t.UserPrivacySettings, error) {
 	if !a.tenantScopedDB {
 		tenantAdp, err := a.routedTenantAdapter(id)
@@ -6212,11 +6236,7 @@ func (a *adapter) TenantUserPrivacyUpdate(id t.TenantID, uid t.Uid, patch t.User
 	if cancel != nil {
 		defer cancel()
 	}
-	privacyID, err := nextSnowflakeID()
-	if err != nil {
-		return nil, err
-	}
-	if _, err := a.db.ExecContext(ctx, `INSERT IGNORE INTO im_user_privacy_settings(id,user_id,add_me_methods) VALUES(?,?,'{"account":true,"phone":true,"qr":true,"group":true}')`, privacyID, decodeUID(uid)); err != nil {
+	if err := a.ensureUserPrivacy(ctx, uid); err != nil {
 		return nil, err
 	}
 	sets := []string{"version=version+1", "updated_at=CURRENT_TIMESTAMP(3)"}
diff --git a/server/im_http.go b/server/im_http.go
index 5042e93..84c3746 100644
--- a/server/im_http.go
+++ b/server/im_http.go
@@ -6575,6 +6575,8 @@ func serveIMUserProfile(wrt http.ResponseWriter, req *http.Request, identifier s
 	}
 	user, err := store.Users.Get(principal.TenantID, userID)
 	if err != nil {
+		logs.Warn.Printf("im user profile: load user failed request_id=%s viewer=%s target=%s: %v",
+			req.Header.Get("X-Request-ID"), principal.Uid.UserId(), userID.UserId(), err)
 		writeIMError(wrt, req, http.StatusInternalServerError, 90000, imReasonInternal, "internal error", nil)
 		return
 	}
@@ -6584,11 +6586,15 @@ func serveIMUserProfile(wrt http.ResponseWriter, req *http.Request, identifier s
 	}
 	ctx, err := store.Relations.GetRelationshipContext(principal.TenantID, principal.Uid, userID, principal.Uid.P2PName(userID))
 	if err != nil {
+		logs.Warn.Printf("im user profile: relationship context failed request_id=%s viewer=%s target=%s: %v",
+			req.Header.Get("X-Request-ID"), principal.Uid.UserId(), userID.UserId(), err)
 		writeIMRelationError(wrt, req, err)
 		return
 	}
 	privacy, err := store.Profiles.GetPrivacy(principal.TenantID, userID)
 	if err != nil {
+		logs.Warn.Printf("im user profile: privacy load failed request_id=%s viewer=%s target=%s: %v",
+			req.Header.Get("X-Request-ID"), principal.Uid.UserId(), userID.UserId(), err)
 		writeIMRelationError(wrt, req, err)
 		return
 	}