diff --git a/web/src/views/imWorkOrder/model.ts b/web/src/views/imWorkOrder/model.ts
index fbe7ae0..7e0c16d 100644
--- a/web/src/views/imWorkOrder/model.ts
+++ b/web/src/views/imWorkOrder/model.ts
@@ -14,6 +14,37 @@ export const workOrderTypeOptions = [
   { label: '反馈', value: 'feedback' },
 ];
 
+// 目标类型映射
+const targetTypeMap: Record<string, string> = {
+  user: '用户',
+  group: '群聊',
+  message: '消息',
+};
+
+// 分类映射：举报按 reason_code，反馈按 category
+const abuseCategoryMap: Record<string, string> = {
+  spam: '垃圾广告',
+  harassment: '骚扰辱骂',
+  illegal: '违法违规',
+  fraud: '诈骗欺诈',
+  other: '其他',
+};
+const feedbackCategoryMap: Record<string, string> = {
+  bug: '功能异常',
+  suggestion: '功能建议',
+  complaint: '投诉',
+  other: '其他',
+};
+
+export function categoryLabelOf(type: string, category: string) {
+  const map = type === 'abuse' ? abuseCategoryMap : feedbackCategoryMap;
+  return map[category] || category || '-';
+}
+
+export function targetTypeLabel(targetType: string) {
+  return targetTypeMap[targetType] || (targetType || '-');
+}
+
 export class State {
   public tenantId = 0;
   public tenantName = '';
@@ -118,9 +149,25 @@ export const columns = [
   { title: 'ID', key: 'id', align: 'left', width: 80 },
   { title: '工单ID', key: 'orderId', align: 'left', width: 180 },
   { title: '提交人ID', key: 'userId', align: 'left', width: 120 },
-  { title: '目标类型', key: 'targetType', align: 'left', width: 110 },
+  {
+    title: '目标类型',
+    key: 'targetType',
+    align: 'left',
+    width: 110,
+    render(row: State) {
+      return targetTypeLabel(row.targetType);
+    },
+  },
   { title: '目标摘要', key: 'targetSummary', align: 'left', width: 220 },
-  { title: '分类', key: 'category', align: 'left', width: 130 },
+  {
+    title: '分类',
+    key: 'category',
+    align: 'left',
+    width: 130,
+    render(row: State) {
+      return categoryLabelOf(row.type, row.category);
+    },
+  },
   { title: '内容', key: 'content', align: 'left', width: 260 },
   {
     title: '状态',
diff --git a/web/src/views/imWorkOrder/view.vue b/web/src/views/imWorkOrder/view.vue
index dd3fa25..a3edee6 100644
--- a/web/src/views/imWorkOrder/view.vue
+++ b/web/src/views/imWorkOrder/view.vue
@@ -17,9 +17,11 @@
             <n-descriptions-item label="工单ID">{{ formValue.orderId }}</n-descriptions-item>
             <n-descriptions-item label="状态">{{ statusLabel }}</n-descriptions-item>
             <n-descriptions-item label="提交人ID">{{ formValue.userId }}</n-descriptions-item>
-            <n-descriptions-item label="分类">{{ formValue.category || '-' }}</n-descriptions-item>
+            <n-descriptions-item label="分类">{{
+              categoryLabelOf(formValue.type, formValue.category)
+            }}</n-descriptions-item>
             <n-descriptions-item label="目标类型">{{
-              formValue.targetType || '-'
+              targetTypeLabel(formValue.targetType)
             }}</n-descriptions-item>
             <n-descriptions-item label="目标摘要">{{
               formValue.targetSummary || '-'
@@ -67,7 +69,7 @@
   import { computed, ref } from 'vue';
   import { useDictStore } from '@/store/modules/dict';
   import { View } from '@/api/imWorkOrder';
-  import { newState, State } from './model';
+  import { categoryLabelOf, newState, State, targetTypeLabel } from './model';
   import { useProjectSettingStore } from '@/store/modules/projectSetting';
   import { adaModalWidth } from '@/utils/hotgo';